Blocked on VMs when they are started

Hello,

I've got a big issue, when I start my VM (Windows or Ubuntu), I'm definitely blocked on the VM. I can't go back on my macOS desktop or applications. Do you know this problem ? How could I fix it ?

Thanks a lot !

 

Even if I'm in window mode, if I don't click out of the VM, I can't use the trackpad shortcuts to go out the VM...

 

help pls

 

Hello @MaximeP1, please follow the KB article https://kb.parallels.com/en/124244 to fix your issue, Thanks, Parallels Team

 

MaximeP1, did you try to press "CTRL+ALT" to escape from VM window?
Also, what physical keyboard do you use? Make sure you didn't pass your physical keyboard to VM as USB device.

 

I'm sorry but this isn't my problem at all

 

Thanks for your response, I tried CTRL+ALT but doesn't work. My physical keyboard is the native keyboard of my MacBook Pro