When I choose capture window, I get the shutter sound, but the file is never created. * I checked the settings for the app to make sure it should go to the Desktop * I checked the permissions to ensure that the app both has permissions to screen capture and to access the desktop.
Hello, Could you reproduce the issue once again and provide us with a report ID? Additional instructions can be found at https://kb.parallels.com/124107 . I'll share it with our developers.
Hello, in the Capture Window preferences, is the 'Floating Thumbnail' option selected please? Does turning it on/off help solve the issue? Also could you please run this in Terminal and post the results: 'defaults read com.apple.screencapture'
