virtual machine(ubuntu and kali linux) cannot connect network in shared mode

Discussion in 'General Questions' started by IsaacQuebec, Feb 18, 2023.

  1. IsaacQuebec

    IsaacQuebec Junior Member

    Messages:
    11
    My PD version is 18.1.1. My mac version is intel 10.15.7.
    I try wireshark, and find that for a DNS query from the vm, 10.211.55.1 does respond, but its answer is "No such name", which is incorrect, because mac can resolve this domain name.
    I've tried a lot of ways, none of which works.
    - shutdown vms and restart PD
    - allow full disk access
    - sudo rm /Library/Preferences/SystemConfiguration/preferences.plist, sudo rm /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
     
  2. IsaacQuebec

    IsaacQuebec Junior Member

    Messages:
    11
  3. IsaacQuebec

    IsaacQuebec Junior Member

    Messages:
    11
  4. Pavel Merkulov

    Pavel Merkulov Parallels Team

    Messages:
    146
    Hello,

    To let us better understand the situation, please perform the following steps:

    1. Run the Parallels Desktop.

    2. Reproduce the issue.

    3. Collect a technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
     
  5. IsaacQuebec

    IsaacQuebec Junior Member

    Messages:
    11
    upload_2023-3-17_22-10-2.png
    I cannot send.
     
  6. IsaacQuebec

    IsaacQuebec Junior Member

    Messages:
    11
    Finally, I manage to send out. The ID is 420888776.
     
  7. Maxim Rasulov

    Maxim Rasulov Staff Member

    Messages:
    81
    Greetings IsaacQuebec,
    We've created a ticket #4016043 to investigate your issue further.
    Please check your email inbox related to the Parallels account, we will be contacting you by e-mail.

    Thank you!
     
  8. IsaacQuebec

    IsaacQuebec Junior Member

    Messages:
    11
    Is there any progress? I'm dying for a solution.
     
  9. Maxim Rasulov

    Maxim Rasulov Staff Member

    Messages:
    81
    Hello.

    Please check your personal message inbox, and reply to us at your convenience.

    Thank you!
     
  10. IsaacQuebec

    IsaacQuebec Junior Member

    Messages:
    11
    Sorry, but what do you mean by " personal message inbox", my mailbox or the inbox of forum?
     
  11. IsaacQuebec

    IsaacQuebec Junior Member

    Messages:
    11
    Got that, it's my forum inbox.
     

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