virtual machine(ubuntu and kali linux) cannot connect network in shared mode

Discussion in 'General Questions' started by IsaacQuebec, Feb 18, 2023.

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  1. IsaacQuebec

    IsaacQuebec Bit Poster

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    My PD version is 18.1.1. My mac version is intel 10.15.7.
    I try wireshark, and find that for a DNS query from the vm, 10.211.55.1 does respond, but its answer is "No such name", which is incorrect, because mac can resolve this domain name.
    I've tried a lot of ways, none of which works.
    - shutdown vms and restart PD
    - allow full disk access
    - sudo rm /Library/Preferences/SystemConfiguration/preferences.plist, sudo rm /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
     
    IsaacQuebec, Feb 18, 2023
    #1
  2. IsaacQuebec

    IsaacQuebec Bit Poster

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    Xnip2023-02-19_08-14-52.png
     
    IsaacQuebec, Feb 18, 2023
    #2
  3. IsaacQuebec

    IsaacQuebec Bit Poster

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    Xnip2023-02-19_08-26-20.png
     
    IsaacQuebec, Feb 18, 2023
    #3
  4. Pavel Merkulov

    Pavel Merkulov Staff Member

    Messages:
    40
    Hello,

    To let us better understand the situation, please perform the following steps:

    1. Run the Parallels Desktop.

    2. Reproduce the issue.

    3. Collect a technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
     
    Pavel Merkulov, Feb 27, 2023
    #4
  5. IsaacQuebec

    IsaacQuebec Bit Poster

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    upload_2023-3-17_22-10-2.png
    I cannot send.
     
    IsaacQuebec, Mar 17, 2023
    #5
  6. IsaacQuebec

    IsaacQuebec Bit Poster

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    11
    Finally, I manage to send out. The ID is 420888776.
     
    IsaacQuebec, Mar 17, 2023
    #6
  7. Maxim Rasulov

    Maxim Rasulov Parallels Support

    Messages:
    14
    Greetings IsaacQuebec,
    We've created a ticket #4016043 to investigate your issue further.
    Please check your email inbox related to the Parallels account, we will be contacting you by e-mail.

    Thank you!
     
    Maxim Rasulov, Mar 17, 2023
    #7
  8. IsaacQuebec

    IsaacQuebec Bit Poster

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    Is there any progress? I'm dying for a solution.
     
    IsaacQuebec, Mar 22, 2023 at 1:06 AM
    #8
  9. Maxim Rasulov

    Maxim Rasulov Parallels Support

    Messages:
    14
    Hello.

    Please check your personal message inbox, and reply to us at your convenience.

    Thank you!
     
    Maxim Rasulov, Mar 22, 2023 at 2:53 AM
    #9
  10. IsaacQuebec

    IsaacQuebec Bit Poster

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    Sorry, but what do you mean by " personal message inbox", my mailbox or the inbox of forum?
     
    IsaacQuebec, Mar 23, 2023 at 1:41 AM
    #10
  11. IsaacQuebec

    IsaacQuebec Bit Poster

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    Got that, it's my forum inbox.
     
    IsaacQuebec, Mar 23, 2023 at 1:44 AM
    #11

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