macOS guest vm on M1 crashes when using back or forward button on mouse

Discussion in 'macOS Virtual Machine' started by MatthewR20, Jul 13, 2023.

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  1. MatthewR20

    MatthewR20 Most valuable person

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    Tested on macOS Ventura 13.4.1 on M1 Mac mini with both macOS 12 and 13 as guest os running in a vm.
     
    MatthewR20, Jul 13, 2023
    #1
  2. ErikP5

    ErikP5 Bit poster

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    Did you try to update your macOS guest VM to the latest version?
     
    ErikP5, Jul 14, 2023
    #2
  3. Pramesh Boodadoo

    Pramesh Boodadoo Team Manager Staff Member

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    624
    Hello,
    Kindly provide us with the below information to further investigate this issue:
    1. The model of the mouse that you are using.
    2. How the mouse is connected to your Mac mini (directly or through a docking station)?
    3. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.

    Thanks
     
    Pramesh Boodadoo, Jul 14, 2023
    #3
  4. MatthewR20

    MatthewR20 Most valuable person

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    421
    1. Logitech G203
    2. USB Hub
    3. 430637745
     
    MatthewR20, Jul 14, 2023
    #4
  5. MatthewR20

    MatthewR20 Most valuable person

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    I retested with macOS Ventura 13.5 as both the host and the guest and the crash still happens.
     
    MatthewR20, Aug 4, 2023
    #5
  6. MatthewR20

    MatthewR20 Most valuable person

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    I retested using Parallels Desktop 19 with macOS Ventura 13.5.1 as both the host and the guest and the crash still happens.
    433841851
     
    MatthewR20, Aug 23, 2023
    #6
  7. RichardH44

    RichardH44 Bit poster

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    I'm having the same issue on a MacBook Pro M1 Pro running Ventura 13.5.1 for both the host and guest. Issue does not occur with Apple wireless trackpad or Apple Mouse over bluetooth (old model unsure of specific version)
    1. Logitech G Pro Wireless gaming mouse and Microsoft Sculpt Ergonomic Mouse Surface Edition
    2. USB hub and via USB A to C adapter
    3. See below for issue number
    Logitech G Pro in USB hub: 433935364
    Logitech G Pro adapter: 433935574
     
    RichardH44, Aug 24, 2023
    #7
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  8. MatthewR20

    MatthewR20 Most valuable person

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    MatthewR20, Aug 24, 2023
    #8

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