Windows 11 after July 25 update - pegging performance cores, keeping fans running

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by RandomParallelsUser, Jul 8, 2025.

  1. RandomParallelsUser

    RandomParallelsUser Junior Member

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    Hi -

    Macbook Pro M3, latest Sequoia 15.5, latest Parallels build, just loaded Windows 23H2 July update. Everything seemed to work fine - but I noticed that the machine was still pegged (fan running, temp high). I rebooted the mac, booted back into Parallels/Win11, and it ended up with the same issue. If I run Task Manager, it shows the CPU at 60%, with the highest (and only) task showing as "Task Manager". I've let it sit like this for 30+ minutes, hoping it's some type of setup or cleanup task, but that doesn't appear to be the case.

    Something with today's Microsoft Windows update disagrees with Parallels - and it will make it unusable on battery. It may work while plugged in, something clearly isn't working correctly.
     
  2. GeoPPP20

    GeoPPP20 Bit poster

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    Exactly the same here - after the update (23H2), running on M3 Max/Sequoia 15.5, my Windows 11 VM in Activity Monitor running at 700% CPU.

    Restarted, reinstalled Parallels Tools, Restarted, let it sit for 24 hours, still the same. Not good.
     
  3. JemTe

    JemTe Bit poster

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    I'm seeing the same thing with my setup - MacBook M3
     
  4. MarcelG3

    MarcelG3 Bit poster

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    I have the same, Macbook Pro M3 Max. I registered support ticket for it and pointed support to this topic. I hope there will be a fix soon
     
  5. SharkBaitDLS

    SharkBaitDLS

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    Same here on an M4 Max, Sequoia 15.5 (24F74), Parallels 20.4.0 (55980), Windows 11 23H2 build 22631.5624.

    Windows task manager shows a continuous 50% CPU utilization with no actual tasks running, and my Mac's performance cores are all being hammered.
     
  6. MarcelG3

    MarcelG3 Bit poster

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    Uninstalling the July fix KB5062552 resolved it for me, I got instructions from Parallels support for this, really great. As this will help others too I repeat them here:

    Following your report regarding high CPU usage after updating Parallels Desktop and Windows, we would like to inform you that this issue has been identified to be caused by a recent Windows cumulative update - KB5062552, released on 8th July 2025.

    As a temporary solution, we recommend uninstalling this update from your Windows virtual machine using the steps below:

    1. Start your Windows virtual machine.
    2. Go to Start Menu > Settings > Windows Update.
    3. Click on Update History.
    4. Scroll down and click Uninstall updates under the "Related settings" section.
    5. Locate KB5062552 in the list.
    6. Select it and click Uninstall.
    7. Follow the on-screen instructions and restart the virtual machine once done.

    Please note: This is a temporary workaround until Microsoft releases a fix. We will continue monitoring the situation and update you once a permanent resolution is available.
     
    MatthewN11 likes this.
  7. GeoPPP20

    GeoPPP20 Bit poster

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  8. KennyA3

    KennyA3 Bit poster

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    +1. Windows 11, Mac Mini M2 (Sequoia 15.5); Windows pinned at "CPU x 100%". It's the first time I've known the fans in my Mac Mini to actually be audible.
     
  9. KennyA3

    KennyA3 Bit poster

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    I uninstalled KB5056580 and KB5062552 and it appears to have (temporarily?) resolved the problem.
     
    MatthewN11 likes this.
  10. RandomParallelsUser

    RandomParallelsUser Junior Member

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    Interesting! Is 24H2 supported by Parallels? Does everything work reasonably well? I wasn't concerned that it was still on 23H2 and thought the 24H2 would be enabled (by MS & Parallels) once it was supported.
     
  11. MatthewN11

    MatthewN11 Bit poster

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    I had same issue - MacBook Air M3 chewing through battery and getting really warm. Uninstalled KB5056580 and KB5062552 and it's calmed right down! Phew! Thanks to everyone who posted their resolutions above
     
  12. RandomParallelsUser

    RandomParallelsUser Junior Member

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    Yes - this seemed to work. Fan is stopped, temps are down, Windows is at 24H2. Here's a link with instructions. That's the method that worked for me - downloaded the ISO file, installed 24H2. After a reboot or two and letting it set, all seems well.
     

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