I currently have a subscription set to expire in the next couple weeks. It is listed as Parallels Desktop for Mac Pro Edition. When I had auto renew turned on, my price to renew was around $75. I went to add a new subscription. The price listed was around $129. If I were to sign up with a new email account, the "regular price" would be $119, but the Black Friday price would be around $89. I understand sale pricing. I understand that renewals might have a favored pricing. I don't understand why my new subscription would be higher than even a brand new subscription. What am I missing?
I'm not sure but I think the sale prices are only valued to new customers and not current members and users of parallels. I have a question myself though. What is the price you have to pay for Windows 11 Pro ARM version? Because I fully understand buy parallels $75 special right now. But what is the price to pay for Windows 11 Pro ARM?
I had the same question when I looked at renewal pricing for Parallels Desktop for Mac Pro Edition. My renewal cost didn't match up with what I was seeing advertised for new accounts or even on seasonal promotions like Black Friday. Just like you described, the renewal price shown in my account was higher than both the sale pricing and even the "regular" new subscription pricing. I can understand the logic behind discounted renewals or promotional offers for new users, but it gets confusing when the numbers don't line up consistently. It feels like loyal customers renewing should at least be on par with new sign-ups, if not better. I've been trying to figure out if it's tied to regional pricing, the type of plan you originally had, or maybe just an internal pricing system that hasn't been updated to match their public promotions. If anyone has insight into whether this is a known quirk with Parallels' renewal system, or if there's a way to contact support and request price adjustment, I'd love to know. It definitely seems like others are running into the same confusing situation.