Keyboard Shortcut Preference Reset on every host restart

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by WonS, Sep 19, 2025.

  1. WonS

    WonS

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    I have tried adding few additional keyboard shortcuts. For example, map Cmd + / to Ctrl + / directly on "Windows" profile or creating a new profile all together. I lose all my additions to Windows and the new profile I created every time the host restarts. Is there a way to make the shortcut permanent?
     
  2. JonathanP24

    JonathanP24 Bit poster

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    Did this ever get resolved? One of my team is having the same issue.
     
  3. SzocsB

    SzocsB Bit poster

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    Hey! Did you find a solution? I am struggling with the same issue
     
  4. ChadW5

    ChadW5 Bit poster

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    I am running into this issue with Parallels Desktop for Mac Pro 18. Anyone else experiencing this issue?
     
  5. SzocsB

    SzocsB Bit poster

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    Yesterday I talked with support, they said it's a general issue, the feature of saving is not existing, but they are working on implementing.
     
  6. SzocsB

    SzocsB Bit poster

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    Support reached out to me with a solution that works
    You have to make a new folder at: ~/Library/Preferences , with the name "Parallels".
    You can use this command in the terminal: mkdir ~/Library/Preferences/Parallels; or just make it manually
     
    ChadW5 likes this.
  7. ChadW5

    ChadW5 Bit poster

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    I can confirm that this works for me, as well. Thanks for sharing! :)
     

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