Premature License Expiration - Parallels Desktop Urgent support needed

Discussion in 'Licensing and Activation' started by AnatolyA, Jan 26, 2026 at 11:12 PM.

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  1. AnatolyA

    AnatolyA Bit poster

    Messages:
    1
    We are reporting a critical licensing issue that requires immediate resolution. As of January 19, 2026, our Parallels Desktop license has been marked as expired without prior notice or justification. This contradicts our records, which show a valid expiration date of September 2026. This is a production-impacting event. We require an immediate status update and a restoration of our services.
     
    AnatolyA, Jan 26, 2026 at 11:12 PM
    #1
  2. Adarsh Jeetun

    Adarsh Jeetun Staff Member

    Messages:
    112
    Hello @AnatolyA ,
    We have created ticket #56***83 with our Support team to assist you further.
    Kindly check your mailbox for more details.
    Thank you.
     
    Adarsh Jeetun, Jan 28, 2026 at 7:56 PM
    #2

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