Premature License Expiration - Parallels Desktop Urgent support needed

A

AnatolyA

Bit poster
We are reporting a critical licensing issue that requires immediate resolution. As of January 19, 2026, our Parallels Desktop license has been marked as expired without prior notice or justification. This contradicts our records, which show a valid expiration date of September 2026. This is a production-impacting event. We require an immediate status update and a restoration of our services.
 
AnatolyA said:
We are reporting a critical licensing issue that requires immediate resolution. As of January 19, 2026, our Parallels Desktop license has been marked as expired without prior notice or justification. This contradicts our records, which show a valid expiration date of September 2026. This is a production-impacting event. We require an immediate status update and a restoration of our services.
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Hello @AnatolyA ,
We have created ticket #56***83 with our Support team to assist you further.
Kindly check your mailbox for more details.
Thank you.
 
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