I want to cancel my sub and there is literally no option or way to do this from within my account. This is absolutely an attempt to scam customers! First you make auto renewal mandatory and then you don't give an option to cancel the sub or even change credit card details?? Seriously?? I DO NOT want an auto renewal and I want my sub canceled by the end of my billing period. Very angry that I have had to waste 20 minutes of my my life navigating to this random chat just to cancel a sub!
Hello @EduardoB10 Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link: https://kb.parallels.com/6571 Once submitted, a support representative will be happy to assist you further with the refund process. If you have any difficulties in creating a support ticket, please let us know. Thank you.
