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Hello. First, kindly update Parallels Desktop to 18.1.0 and check if the issue remains. If it does, kindly generate a fresh technical report at...
Hi Marc, That sounds strange. Do you have a 100% reproduction of the issue? Additionally, kindly reproduce the issue once again and generate a...
Hello Daniel, Please activate your Parallels Toolbox instance with another key registered under your account (which is in Active status):...
Hello, I've just reset the hardware activation limit for your license keys. Please check - the issue should be fixed for you.
Hello Shaochen, I've reached out to our colleagues from the Cleverbridge Team, they're working on it. As a workaround, I've created a 10-day...
Hello Victor. We've opened ticket #3779362 for you, our engineers will reach out to you shortly. You can find it at...
Hello, First, it's very good that the second thing you did with your new Mac was the installation of Parallels Desktop:) As for your question, if...
Hello! Thank you for bringing it up. The issue has already been escalated to our R & D Team, they're working on the fix. As a workaround, we...
Hello! First, Parallels Toolbox is supported officially on Mac computers with M series chips. Second, let me ask you a few questions regarding...
Hello! Thank you for your feedback, I've shared it with our R&D Team. Since we don't support this feature, there is no workaround we can provide...
Hi All, The issue is caused by the fact that nested virtualization is enabled for your virtual machine using Apple hypervisor. This scenario is...
Hello! Thank you! Would you downgrade Parallels Desktop to 18.0.3 and check if the issue remains? The 18.0.3 image can be downloaded from here....
Hello! Parallels Desktop currently doesn't support Vulkan API. I've informed our developers and managers about your request.
