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Support responds; final recommendation First level support couldn't help. They kicked it up to second level support who responded with this:...
I finally got a session with a support person. They could see the problem on my system but could not reproduce it on their test system. They...
Workaround I've found some 'natural' key combos that get what I want, at least from my Retina MacBook Pro keyboard; probably also from any Apple...
Check the keyboard preferences for system shortcuts. 1. Go to the Parallels Preferences (the main preferences, not the machine configuration...
I'm running Build 9.0.24172 on Mavericks with a Windows 8.1 VM. I was trying to map the OS X option+command+left-arrow key combination to the...
