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Hi Xavier, Sorry for the delayed response. I've sent your report to our developers for further investigation. Did I get you right that the issue...
Hello Sam, I've located the ticket you've opened recently. My colleagues from the Second Line Team will reach out to you shortly to help with the...
Hello Paul, I've reset the hardware activation limit for your license. The issue is supposed to be fixed. Please let me know if you have any...
Hello Henry, I've submitted the feature request to our R&D Team. Thank you!
Hello Jerrard, I've registered a 15-day Parallels Desktop Pro license under your account to let you test Parallels Desktop 17. Please use it to...
Hello! Thank you for your feedback. >>1. the. mousse is sooooooo slow to use the software. I can't operate normally, I can get anywhere easily....
Hello! Thank you for reporting the issue. We'll try to help you for sorting it out. 1. First, I've generated a 15-day Parallels Desktop Pro...
Hello Michael, A technical report will help us to sort it out - probably, there are some applications inside the virtual machine consuming a...
Hello Mark! I've reopened your ticket, our agent will reach out to you shortly.
Hello! Please generate a tech report at the moment of reproduction as per https://kb.parallels.com/124107 and send back its ID number. We'll...
Hello Kevin! Thank you a lot for your feedback. I tried looking for a ticket associated with your email address but to no avail. Please describe...
Hello! Francesco, please reproduce the issue once again, generate a technical report and send its ID to us (on the top Mac menu click Parallels...
Hello! Thank you a lot for reporting it. We're investigating the issue with our Engineering Team. The error message in question shouldn't prevent...
Hello Minaxi, Do I get you right that you have never used a trial on this host? We have some limitations and the licensing server is supposed not...
Hello! I've created a ticket for you. Our engineers will contact you shortly.
Hello! I've reset the hardware activation counter for your Parallels Desktop 16 key, so you can use it for activation on another Mac.
Hello! If you have a license key already, you can upgrade to Pro by following the link: https://www.parallels.com/eu/products/desktop/buy/?upg
Hi Annia, If you don't have a license key from one of the previous Parallels Desktop versions to confirm the upgrade key, you should arrange a...
Hello! Please be advised that we do not recommend converting the disk from expanding to the plain one. This feature has been deprecated in...
Hello! I've replied to you in private messages. Please let me know if you want to transfer the key.
