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  1. McallenT@P
    Post

    Screen stuck at 1024*768 after upgrading to Version 17.1.3 (51565)

    Hello @GianlucaR1, Please uninstall Parallels Desktop & Toolbox. Download Parallels Desktop 17.1.2...
    Post by: McallenT@P, May 30, 2022 in forum: General Questions
  2. McallenT@P
    Post

    Home & Student version is the license limited at one year ?

    Hello @JakeS14, After the subscription expires, you can reapply for the student discount for the following year. Thanks, Parallels Team.
    Post by: McallenT@P, May 26, 2022 in forum: General Questions
  3. McallenT@P
    Post

    Hard Drive Space

    Hello, Please refer to this KB article: https://kb.parallels.com/123372 and check. Thanks, Parallels Team.
    Post by: McallenT@P, May 26, 2022 in forum: Parallels Desktop on a Mac with Apple silicon
  4. McallenT@P
    Post

    New subscripiton

    If you have downloaded the trial version from the Apple store, please refer to this KB article: https://kb.parallels.com/123784 to cancel it, If...
    Post by: McallenT@P, May 26, 2022 in forum: Installation and Configuration of Parallels Desktop
  5. McallenT@P
    Post

    Activate Windows 11 with Mac M1

    Hello @StefanP7, Please contact Microsoft support regarding the activation issue of Microsoft Windows 11. Thanks, Parallels Team.
    Post by: McallenT@P, May 10, 2022 in forum: Parallels Desktop on a Mac with Apple silicon
  6. McallenT@P
    Post

    Broken Dead Keys(~ and `)

    Hello @StevenJ5, Please refer to this KB article: https://kb.parallels.com/113932 and check. Thanks, Parallels Team.
    Post by: McallenT@P, May 10, 2022 in forum: Linux Virtual Machine
  7. McallenT@P
    Post

    New Monterey 12.3.1 not working

    Hello @ChrisR8, Is the issue resolved? If not, please refer to this KB article: https://kb.parallels.com/123094 and check. Thanks, Parallels Team.
    Post by: McallenT@P, May 7, 2022 in forum: Installation and Configuration of Parallels Desktop
  8. McallenT@P
    Post

    Installing Other Linux Distros

    Hello @SeanC16, Please confirm if you are trying this on M1 chip Mac or Intel-based Mac. Thanks, Parallels Team.
    Post by: McallenT@P, May 7, 2022 in forum: Parallels Desktop on a Mac with Apple silicon
  9. McallenT@P
    Post

    Always on top Language Selection window

    Hello @ManolisK1, Please refer to this KB article: https://kb.parallels.com/111674 to change the keyboard layout. Thanks, Parallels Team.
    Post by: McallenT@P, May 7, 2022 in forum: Parallels Toolbox Feature Suggestions
  10. McallenT@P
    Post

    Parallels license has reached its activation limit

    Hello @duwelt, Parallels Desktop version 11 is not compatible with the latest Mac / macOS. Please refer to this KB article:...
    Post by: McallenT@P, May 5, 2022 in forum: Licensing and Activation
  11. McallenT@P
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hello @LarissaM, Your refund request for order # 332552934 has been submitted for processing. Refunds take five to seven business days to appear...
    Post by: McallenT@P, May 4, 2022 in forum: Licensing and Activation
  12. McallenT@P
    Post

    Parallels, iCloud for Windows Not Working

    Hello, Please refer to this KB article: https://kb.parallels.com/122567 and check. Thanks, Parallels Team.
    Post by: McallenT@P, May 2, 2022 in forum: Parallels Desktop on a Mac with Apple silicon
  13. McallenT@P
    Post

    Bridged not working but shared so

    Hello @Robert47, Please refer to this KB article: https://kb.parallels.com/4948 and check. Thanks, Parallels Team.
    Post by: McallenT@P, May 2, 2022 in forum: Windows Virtual Machine
  14. McallenT@P
    Post

    I have a valid license for a legacy version

    Hello @Mehdi3, Yes, you can purchase the upgrade license and activate it under the same account as the previous version license. Thanks, Parallels...
    Post by: McallenT@P, Apr 29, 2022 in forum: Licensing and Activation
  15. McallenT@P
    Post

    Windows performance is low

    Hello @RafaelL4, The above-mentioned KB article is the only KB article for improving the performance of Windows virtual machine. Please refer to...
    Post by: McallenT@P, Apr 27, 2022 in forum: Windows Virtual Machine
  16. McallenT@P
    Post

    Fan Speed Controller

    Hello @UpscaleG, Please provide a detailed description of the issue. Thanks, Parallels Team.
    Post by: McallenT@P, Apr 26, 2022 in forum: Parallels Toolbox Feature Suggestions
  17. McallenT@P
    Post

    Does Paintshop Pro work with parallels on my MacBook?

    Hello @AlexY5, Please refer to this KB article: https://kb.parallels.com/112983 and check. Thanks, Parallels Team.
    Post by: McallenT@P, Apr 26, 2022 in forum: Parallels Desktop on a Mac with Apple silicon
  18. McallenT@P
    Post

    Downgrade to v.17.1.1 (51537)

    Hello @VincentE2, Please refer to this KB article: https://kb.parallels.com/124255 and download version 17 from...
    Post by: McallenT@P, Apr 23, 2022 in forum: Installation and Configuration of Parallels Desktop
  19. McallenT@P
    Post

    CentOS 7 install on M1

    Hello @wuming1, Centos 7 is not supported on M1 chip Mac. Please refer to this KB article: https://kb.parallels.com/124223 for more informtiaon....
    Post by: McallenT@P, Apr 23, 2022 in forum: Parallels Desktop for Mac Feature Suggestions
  20. McallenT@P
    Post

    "This license key is associated with another Parallels account."

    Hello @MingY3, The license key from the above-mentioned order reference number is registered under this email account jam***ing@me.com please use...
    Post by: McallenT@P, Apr 23, 2022 in forum: Licensing and Activation
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