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Hello @JosueL, Please DM the order reference number or the email address, so that we can assist you with the refund. Thanks, Parallels Team.
Hello @AxelM6, Yes, we can update the company address. Please provide the email address and the new address. Thanks, Paralles Team. Hallo...
If Parallels Desktop crashes unexpectedly, force-quit the app and launch it again. Then update the app to the latest build and uninstall...
Hello @GregS35, Yes, you can use the yearly subscription license to activate version 14 and it will not be the discounted price next year's...
Hello @RaminP, Please provide the license key in a personal message and we will reset it for you. Thanks, Parallels Team.
Hello, Please refer to this KB article: https://kb.parallels.com/114700 to switch the display settings to Scaled or best for external display and...
Hello @AlbertC6, You can ask your questions here. Thanks, Parallels Team.
Hello, Please refer to these KB articles: https://kb.parallels.com/123296 & https://kb.parallels.com/122929 . Thanks, Parallels Team.
Hello, Please refer to this KB article: https://kb.parallels.com/en/113990 and check. Thanks, Parallels Team.
Hello @MarkG30, Please DM both the license keys, so that we can check and get back to you. Thanks, Parallels Team.
Hello, Please provide the license key, so that we can reset it. Thanks, Parallels Team.
Hello, Please refer to this KB article: https://kb.parallels.com/114381 version 9 is not compatible with the latest macOS. You need to purchase...
Hello, Please provide the order reference number or the email address, so that we can assist you with the refund. Thanks, Parallels Team.
Hello, Please refer to this KB article: https://kb.parallels.com/114686 and check. Thanks, Parallels Team.
Hello, Since it is your first time you need to purchase a new full license. You need the previous version license key to activate the upgrade...
Hello, Please refer to this KB article: https://kb.parallels.com/123956 and check. Thanks, Parallels Team.
Hello, Please refer to this KB article: https://kb.parallels.com/6571 to create a support ticket and reply here with the ticket number, so that we...
Hello @AniaS, If you wish to get a refund, please provide the order reference number or the email address, so that we can assist you with the...
Hello @ZachT2, Please refer to this KB article: https://kb.parallels.com/116141 also and check. Thanks, Parallels Team.
Hello @ZachT2, Please try reinstalling Parallels Tools by referring to this KB article: https://kb.parallels.com/115835 and check. Thanks,...
