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  1. McallenT@P
    Post

    Can't activate parallels toolbox.

    Hello, Please reply in a personal message with the license key, so we can assist you further. Thanks, McAllen.
    Post by: McallenT@P, Oct 19, 2021 in forum: Parallels Toolbox for Mac
  2. McallenT@P
    Post

    M1 Parallels Windows ARM: Quickbooks & Quicken for Win10

    Hello @RobertH20, If you have a M1 chip Mac, please try to check if Quicken Premier is compatible with Windows ARM. Thanks, McAllen
    Post by: McallenT@P, Oct 19, 2021 in forum: Parallels Desktop on a Mac with Apple silicon
  3. McallenT@P
    Post

    Mac OS X 802.1x

    Hello, Your Mac must be connected to the network that you want to share it with Windows virtual machine. Please refer to these KB articles:...
    Post by: McallenT@P, Oct 19, 2021 in forum: Installation and Configuration of Parallels Desktop
  4. McallenT@P
    Post

    Bloomberg Question

    Hello @JakeH1, Please install the version 17 and check it for yourself and let us know if you need further assistance. Thanks, McAllen.
    Post by: McallenT@P, Oct 18, 2021 in forum: General Questions
  5. McallenT@P
    Post

    Getting "your subscription has expired" with ACTIVE subscription

    Hello @FernandaB, If the subscription is expired, you need to renew it. If you have a valid subscription, you need to choose the license in the...
    Post by: McallenT@P, Oct 18, 2021 in forum: General Questions
  6. McallenT@P
    Post

    DirectX 12 Support (add app titles in comments)

    Hello @jamesp29, Parallels Desktop for Mac supports DirectX 11, please refer to this KB article: https://kb.parallels.com/124137 . Thanks, McAllen.
    Post by: McallenT@P, Oct 18, 2021 in forum: Parallels Desktop for Mac Feature Suggestions
  7. McallenT@P
    Post

    parallels on windows arm on new MacBook m1x

    Hello jonnyss, Yes, you can install windows 11 ARM insider preview on the M1 chip Mac. Please refer to this KB article:...
    Post by: McallenT@P, Oct 18, 2021 in forum: Installation and Configuration of Parallels Desktop
  8. McallenT@P
    Post

    Reboot button in Control Center

    Hello @John76, Please refer to this KB article: https://kb.parallels.com/123094 to reset the frozen virtual machine. Thanks, McAllen
    Post by: McallenT@P, Oct 15, 2021 in forum: Parallels Desktop for Mac Feature Suggestions
  9. McallenT@P
    Post

    Running/importing/converting a Hyper-V VM

    Hello @GunnarS4, Please refer this KB article: https://kb.parallels.com/115305 and check. Thanks.
    Post by: McallenT@P, Oct 14, 2021 in forum: General Questions
  10. McallenT@P
    Post

    Run Mac Office 365 and Windows Office 365 on the same computer?

    Hello @JeffS32, Yes, you can install Office 365 on Windows virtual machine and on the Mac side. Thanks, McAllen
    Post by: McallenT@P, Oct 14, 2021 in forum: macOS Virtual Machine
  11. McallenT@P
    Post

    Parallels 14 - battery drain

    Hello @Gerritv1, Please refer to this KB article: https://kb.parallels.com/116263 and check. Thanks.
    Post by: McallenT@P, Oct 14, 2021 in forum: Installation and Configuration of Parallels Desktop
  12. McallenT@P
    Post

    cant find the Windows Insider Preview Download

    Hello @EricA9, What about this KB article: http://kb.parallels.com/125375 and the links within the Kb article?
    Post by: McallenT@P, Oct 13, 2021 in forum: Installation and Configuration of Parallels Desktop
  13. McallenT@P
    Post

    Running/importing/converting a Hyper-V VM

    Hello @GunnarS4, There is no such thing as Hyper-V VM. You can either turn on or turn off the Adaptive hypervisor as mentioned in this KB article:...
    Post by: McallenT@P, Oct 13, 2021 in forum: General Questions
  14. McallenT@P
    Post

    cant find the Windows Insider Preview Download

    Hello @EricA8, Please refer this KB article: http://kb.parallels.com/125375 and check this download link...
    Post by: McallenT@P, Oct 13, 2021 in forum: Installation and Configuration of Parallels Desktop
  15. McallenT@P
    Post

    Sound distortion issues with Desktop 10

    Hello @AlejeandraL, Please refer to this KB article https://kb.parallels.com/115835 to reinstall Parallels tools and check. Thanks,
    Post by: McallenT@P, Oct 13, 2021 in forum: General Questions
  16. McallenT@P
    Post

    Cancel subscription

    Hello @lucasj1, Please reply in the personal message with the order reference number or the email address that was used at the time of purchase,...
    Post by: McallenT@P, Oct 11, 2021 in forum: Licensing and Activation
  17. McallenT@P
    Post

    pop up message not active for clicking

    Hello @Jurij7, We are not able to see the screenshot. Please attach a different screenshot, so we can check and get back to you. Thank.
    Post by: McallenT@P, Oct 9, 2021 in forum: Windows Virtual Machine
  18. McallenT@P
    Post

    Call of Duty WW2 on Parallels 15 not working

    Hello, Please refer to this KB article: https://kb.parallels.com/124137 Parallels Desktop supports Direct X 11. COD requires Direct X 12. Thanks.
    Post by: McallenT@P, Oct 9, 2021 in forum: Installation and Configuration of Parallels Desktop
  19. McallenT@P
    Post

    Where to download macOS for CUP M1 to install in Parallels?

    Hello @PetrB5, Please refer this KB article: https://kb.parallels.com/125561 and check. Thanks.
    Post by: McallenT@P, Oct 9, 2021 in forum: General Questions
  20. McallenT@P
    Post

    Do not show "Rearranging Icons" dialog in Hide Menu Icons app ever.

    Hello JoshuaD10, Please provide the screenshot of the pop-up so we can check and get back to you. Also, provide the screenshot of the Icon of app...
    Post by: McallenT@P, Oct 9, 2021 in forum: Parallels Toolbox Feature Suggestions
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