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  1. McallenT@P
    Post

    Parallels business edition for m1

    Hello @DaleJ2, Parallels Desktop for Mac Business edition license is good for one computer and if you want to use it on another Mac you need to...
    Post by: McallenT@P, Oct 8, 2021 in forum: General Questions
  2. McallenT@P
    Post

    xrdp display black screen after installing parallels tools on ubuntu mate 18.04

    Hello @DavidC96, Please follow the steps from this KB article: https://kb.parallels.com/4729 to install windows virtual machine. Thanks.
    Post by: McallenT@P, Oct 8, 2021 in forum: Linux Virtual Machine
  3. McallenT@P
    Post

    OPEN VPN FAILED TO INSTALL ADAPTER ON PARALLES WINDOW

    Please check if the VPN Client application is supported on Windows 11. Thanks, Parallels Team.
    Post by: McallenT@P, Oct 6, 2021 in forum: Parallels Desktop on a Mac with Apple silicon
  4. McallenT@P
    Post

    Process for Converting from Legacy to UEFI (in prep for Win 11)

    Hello, Please search in the search bar for CMD or command prompt, and you will find it. Thanks, Parallels team.
    Post by: McallenT@P, Oct 6, 2021 in forum: Windows Virtual Machine
  5. McallenT@P
    Post

    Can't activate parallels toolbox.

    Hello, Please reply to in personal message with the license key, we will check and get back to you. Thanks.
    Post by: McallenT@P, Oct 6, 2021 in forum: Parallels Toolbox for Mac
  6. McallenT@P
    Post

    Can't activate parallels toolbox.

    Hello, We have made the necessary changes. Please try activating using the above key and check. Thanks.
    Post by: McallenT@P, Oct 6, 2021 in forum: Parallels Toolbox for Mac
  7. McallenT@P
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    Hello @Francisco4, Yes, to activate the upgrade license you need to have a previous version license key. If you do not have the previous version...
    Post by: McallenT@P, Oct 4, 2021 in forum: Licensing and Activation
  8. McallenT@P
    Post

    Unable to use existing license and Parallels support has been horrible

    Hello John, Please reply in a personal message with the license key that you are trying to use and the version of Parallels Desktop that you are...
    Post by: McallenT@P, Oct 3, 2021 in forum: General Questions
  9. McallenT@P
    Post

    Parallels 17 updates

    Hello Zeek, Please refer to this KB article: https://kb.parallels.com/122702 . Thanks.
    Post by: McallenT@P, Sep 30, 2021 in forum: Parallels Desktop on a Mac with Apple silicon
  10. McallenT@P
    Post

    Cancel subscription

    Hello @CiaraC, Please reply in a personal message with your email address that was used at the time of purchase, so we can assist you further with...
    Post by: McallenT@P, Sep 30, 2021 in forum: Licensing and Activation
  11. McallenT@P
    Post

    32-bit macOS on a 2019 Intel Mac Pro?

    Hello Jay, Yes, it is possible to install macOS Mojave. Please refer to this KB article: https://kb.parallels.com/124786 .
    Post by: McallenT@P, Sep 30, 2021 in forum: macOS Virtual Machine
  12. McallenT@P
    Post

    Suggestion

    Hello Antonis, Parallels do not have any video editing software. Please visit our website: https://www.parallels.com/products/ to see the products...
    Post by: McallenT@P, Sep 30, 2021 in forum: General Questions
  13. McallenT@P
    Post

    Logitech Camera Green Screen - MacOSX VM

    Hello Paul, Please refer this KB article: https://kb.parallels.com/6571 to generate a ticket and provide the ticket number so we can escalate the...
    Post by: McallenT@P, Sep 30, 2021 in forum: General Questions
  14. McallenT@P
    Post

    Constant Parallels 17 Crashes - Mac Catalina 10.15.7. Every time Mac sleeps.

    Hello @WimH3, We have responded to you in the ticket, please check and respond. Thanks, Parallels Team.
    Post by: McallenT@P, Sep 29, 2021 in forum: Windows Virtual Machine
  15. McallenT@P
    Post

    SQL Server Update to Install on Windows for Arm

    Hello @JoseE6, Please be informed that the limit to send an attachment in an email is only 20-25 MB.
    Post by: McallenT@P, Sep 29, 2021 in forum: Parallels Desktop on a Mac with Apple silicon
  16. McallenT@P
    Post

    Constant Parallels 17 Crashes - Mac Catalina 10.15.7. Every time Mac sleeps.

    Hello, Please refer this KB article: https://kb.parallels.com/6571 to generate a ticket and reply with the ticket number. We will have to escalate...
    Post by: McallenT@P, Sep 29, 2021 in forum: Windows Virtual Machine
  17. McallenT@P
    Post

    There is no options for "use bootcamp as virtual machine"

    Hello SteveM37, Please refer to this KB article: https://kb.parallels.com/112941 and check. Thanks, Parallels Team.
    Post by: McallenT@P, Sep 28, 2021 in forum: Installation and Configuration of Parallels Desktop
  18. McallenT@P
    Post

    Download Video Error

    Hello @JimS17, Make sure that Parallels Toolbox is updated to the latest version. Click on the Parallels Toolbox icon > cogwheel > Check for...
    Post by: McallenT@P, Sep 27, 2021 in forum: Parallels Toolbox for Mac
  19. McallenT@P
    Post

    SQL Server Update to Install on Windows for Arm

    Hello @JimChiu, Please provide the error message that you are getting while you install Visual Studio + SQL Server 2019 + SSMS. Thanks, Parallels...
    Post by: McallenT@P, Sep 27, 2021 in forum: Parallels Desktop on a Mac with Apple silicon
  20. McallenT@P
    Post

    SQL Server Update to Install on Windows for Arm

    Hello @JoseE6, From where to where are you trying to move the 4.2 GB file ?
    Post by: McallenT@P, Sep 27, 2021 in forum: Parallels Desktop on a Mac with Apple silicon
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