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Hello, Unless you had an existing Parallels Desktop license, you would not have been able to use the Upgrade key. Upon verification, we could...
Hello, We have made some changes on our end. Kindly check if you are now able to activate the license. Thanks!
Hello @MartinL39, We have reset the activation limit on our side. Kindly check and let us know if you are now able to use your license. As a...
Hello, As requested, we have processed the refund on our side and it will be credited to your within 5 - 7 working days. Thank you!
Hello, We have sent you a private message. Kindly check and update us accordingly. Thank you!
Hello @NatalieS3 , Kindly perform the below steps to solve the issue: 1. On the "Let's connect you to a network" page, use the Shift + F10...
Hello, Kindly run the virtual machine and generate a technical report for further investigation: - Right-click on the Parallels Desktop icon from...
Hello, We have created a ticket #46xxx93 to assist you further. Kindly check your mailbox for more details. Thanks!
Hello, We have sent you a private message. Kindly check if you are now getting the mails to change your payment method and renew your license from...
Hello, As requested, we have reset your PD 18 license key. Kindly try to activate it on your new mac again. Thank you!
Hello @iliyam, We have sent you a private message to assist you further. Thank you!
Hello, We have sent you a private message to assist you further. Thank you.
Hello @Evie, We have sent you a private message to assist you further. Thank you.
Hello @fpmalard, We have created a case #46XXX22 to assist you regarding this issue. Kindly check your inbox and update us accordingly. Thanks!
Hello, Kindly note that Genshin Impact does not work in a virtual machine, not only in Parallels Desktop but also in other software. It seems that...
Hello, We have sent you a private message to assist you on your request. Thank you.
Hello @SueL1, As per your request, we have processed a refund for your renewal. Kindly note that it may take around 5-7 business days for it to be...
Hello Dave, We have sent you a private message to answer your queries. Thank you!
