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Hello, Try this: - In Terminal application run: defaults delete com.parallels.toolbox.HideMenuIcons - In Finder open "~/Library/Application...
Hello, What version of Parallels Desktop do you have?
Hello, If you have permanent key for Parallels Desktop 13 then the latest version of Parallels Toolbox you can use is 2.5.0. Here is a link to...
Please generate technical report (https://kb.parallels.com/en/124107) and post its ID here, it can help to understand the reason of your issue.
These videos should work without problems. Please check if you have enabled VPN, ad blockers or something similar. They can affect possibility of...
Hello, could you please share any of links to problem video? Overall downloading from youtube should work, may be the problem affects only the...
Are you sure that all of these files have been removed by Find Duplicates tool? When tool starts it find duplicates in some location you've...
I attached a file with Apple script. This script goes through all files in Trash and put them back one by one. What you need: - extract script...
Hello, Find Duplicates tool allows to restore deleted filed from the Trash (if you haven't closed the tool yet) - 'Restore' button appears after...
Not days, that's for sure. I can't promise timeline unfortunately.
Hello, this message could appear if you have launched some tools from Toolbox (like Alarm or Date Countdown). If you really don't use them then...
Hello, I tried this video service and confirm that there is a problem with downloading videos from this site. We started working on this issue....
Hello, could you please send technical report data and post its ID here: https://kb.parallels.com/en/124107 This report should contain crash...
Hello, To remove Free Memory tool from autostart you need: - Kill "Free Memory" application using Activity Monitor application; - Open Free...
Glad to hear that you've found an application that stops "Record Window" from correct working. We will investigate this application and I hope...
Hello, check that the tool 'Hide Desktop Files' are also switched off. For additional information please generate Technical Report and post its ID...
Ok, got it. Looks like the tool detects some invisible window that covers entire desktop and because of it doesn't allow to select other windows...
Ok, we've got you report. You are on macOS 10.14 where Record Window should not have special access to record a screen. It means that reason of...
Hello, Check if "Record Window" tool is allowed to record your screen (See screenshot below). Also generate Technical Report ID and post it's ID...
Hello, thank you for reporting this issue. I hope we will fix it in nearest release. Also we will thank about the option to disable tools...
