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  1. sergk
    Post

    Disable launch at login

    Hello, For correct working of all tools Parallels Toolbox must be launched. This is the reason why Parallels Toolbox adds himself into Login...
    Post by: sergk, Aug 22, 2016 in forum: Parallels Toolbox for Mac
  2. sergk
    Post

    Windows display gets dim

    It seems that your virtual machine has gone to 'paused' state. You can turn off this feature by unchecking option in Virtual Machine...
    Post by: sergk, Nov 11, 2014 in forum: Windows Virtual Machine
  3. sergk
    Post

    Windows display gets dim

    Hello! Please provide me with additional information: 1) You say "This happens in both windowed and full screen modes". But you say "In windowed...
    Post by: sergk, Nov 10, 2014 in forum: Windows Virtual Machine
  4. sergk
    Post

    PD10 with Coherence still not functional with multiple monitors

    Hello! We've just released update for Parallels Desktop 10. Could you check your problem with it?
    Post by: sergk, Oct 20, 2014 in forum: Windows Virtual Machine
  5. sergk
    Post

    ReadDirectoryChangesW() and hidden message "prl_fs: buggy apps exceed buffers"

    Josh, hello! I have no answer for you now. Please generate problem report (menu "Help->Report a Problem...") then send it and post ID of Problem...
    Post by: sergk, Sep 15, 2014 in forum: Windows Virtual Machine
  6. sergk
    Post

    Nightmares with PD9 + Retina + Win2k8 R2 + DPI

    Hermann, please generate and send Problem Report (from 'Help' menu) and post it's ID here.
    Post by: sergk, Feb 19, 2014 in forum: Windows Virtual Machine
  7. sergk
    Post

    Parallels 8 + Win 8.1 VM coherence mode madness using external monitor

    robbierob, please generate Problem Report from Coherence Mode (press red ||-icon on mac menu then press Alt and choose 'Report a Problem'), send...
    Post by: sergk, Nov 12, 2013 in forum: Windows Virtual Machine
  8. sergk
    Post

    Sluggish movement on retina display

    pufferdude, I've reproduced problem and passed it to responsible team. I'll let you know if we have workaround or resolution. Thanks!
    Post by: sergk, Nov 5, 2013 in forum: Windows Virtual Machine
  9. sergk
    Post

    Function F11 difference between Parallels 7 & 9

    Hello! Go to "System Preferences->Security & Privacy->Accessibility" and set checkbox for 'Parallels Desktop.app'
    Post by: sergk, Nov 1, 2013 in forum: Windows Virtual Machine
  10. sergk
    Post

    Mouse control in Parallels 9 with Mavericks in coherent mode a disaster...

    Hello! Do you have mouse problem with a particular program or with entire Windows system on external monitor?
    Post by: sergk, Nov 1, 2013 in forum: Windows Virtual Machine
  11. sergk
    Post

    Outlook 2013 screen redraw

    Sometimes Office 2013 glitches on real PC machines too. You may have such issue.
    Post by: sergk, Oct 31, 2013 in forum: Windows Virtual Machine
  12. sergk
    Post

    Mouse Click Position Off Under Mavericks

    couchTomato, thanks! could you generate problem Report and post it's ID here? We'll investigate this issue.
    Post by: sergk, Oct 31, 2013 in forum: Windows Virtual Machine
  13. sergk
    Post

    Mouse Click Position Off Under Mavericks

    couchTomato, Do you connect FROM your Windows virtual machine or TO your virtual machine?
    Post by: sergk, Oct 31, 2013 in forum: Windows Virtual Machine
  14. sergk
    Post

    Outlook 2013 screen redraw

    Try to set DX9 in virtual machine configuration.
    Post by: sergk, Oct 30, 2013 in forum: Windows Virtual Machine
  15. sergk
    Post

    Sluggish movement on retina display

    Could you please generate Problem Report and post it's ID here? It looks like the problem with video driver inside Windows.
    Post by: sergk, Oct 30, 2013 in forum: Windows Virtual Machine
  16. sergk
    Post

    Outlook 2013 screen redraw

    Please check the next Outlook option: File->Options->Advanced->Display->'Disable hardware graphics acceleration'. Is it On or Off?
    Post by: sergk, Oct 30, 2013 in forum: Windows Virtual Machine
  17. sergk
    Post

    Problem with resolution when moving Parallels window to the new space

    Hello! Please open any program (Word, e.g.), generate two Problem Reports: 1) First - while Parallels window lies on MBP display. 2) Second -...
    Post by: sergk, Oct 30, 2013 in forum: Windows Virtual Machine
  18. sergk
    Post

    Sluggish movement on retina display

    Hello, Which mode are you working: Windowed, Fullscreen or Coherence?
    Post by: sergk, Oct 30, 2013 in forum: Windows Virtual Machine
  19. sergk
    Post

    Outlook 2013 screen redraw

    DoniK, here are some questions for you: 1) What mode are you using: Coherence, Fullscreen or Windowed? 2) Check '3D acceleration' option in...
    Post by: sergk, Oct 30, 2013 in forum: Windows Virtual Machine
  20. sergk
    Post

    Mouse Click Position Off Under Mavericks

    Hello, Jim Could you please generate Problem Report, send it and post it's ID here?
    Post by: sergk, Oct 15, 2013 in forum: Windows Virtual Machine
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