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  1. I-che
    Post

    Where is Parallels Explorer?

    Hi, indeed, there is no Parallels Explorer any more available in version 5 and Parallels Mounter has to be used instead.
    Post by: I-che, Jan 20, 2010 in forum: Windows Virtual Machine
  2. I-che
    Post

    Can't install Parallels internet security - help!

    Hello, Please check this KB article: http://kb.parallels.com/en/7049
    Post by: I-che, Jan 20, 2010 in forum: Windows Virtual Machine
  3. I-che
    Post

    Unable to Connect to Internet

    hi Buds, what do you mean - the buttons do not do anything? Are they greyed out? Please make sure the virtual machine is stopped, as this...
    Post by: I-che, Jan 20, 2010 in forum: Windows Virtual Machine
  4. I-che
    Post

    Open .DWG files from finder Problem

    Hi JesusZ, Mac OS X cannot find any files associated with .dwg file extension. Thus, you have to enable Shared Applications in VM's...
    Post by: I-che, Jan 20, 2010 in forum: Windows Virtual Machine
  5. I-che
    Post

    Windows XP and Outlook 2007 Calendar sending

    Hi high roller, created new ticket #857080, please reply in ticket.
    Post by: I-che, Jan 20, 2010 in forum: Windows Virtual Machine
  6. I-che
    Post

    Recovering Quicken files...

    Hi Randy S., it looks like Shared Profile is enabled in Windows 7 virtual machine. Please try to disable it in VM's configuration and check how...
    Post by: I-che, Jan 20, 2010 in forum: Installation and Configuration of Parallels Desktop
  7. I-che
    Post

    5 and Vista

    EugeneR, since you already have support ticket which is handled by level 2 support, I think we will finally come up with a resolution.
    Post by: I-che, Jan 19, 2010 in forum: Installation and Configuration of Parallels Desktop
  8. I-che
    Post

    5 and Vista

    Hi EugeneR, if possible, please post links to the mentioned forum threads here, I'll really appreciate it.
    Post by: I-che, Jan 19, 2010 in forum: Installation and Configuration of Parallels Desktop
  9. I-che
    Post

    Unable to update, register or contact support

    Hi LyleC, of course - to submit sales ticket, you have to be registered at parallels.com and logged in. If you have problems creating ticket for...
    Post by: I-che, Jan 19, 2010 in forum: Installation and Configuration of Parallels Desktop
  10. I-che
    Post

    Parallels Tools install fails

    Hi ChristinaP, can you please provide screenshot of exact error message? Basically, removing any entry of Parallels Tools from Programs list...
    Post by: I-che, Jan 19, 2010 in forum: Installation and Configuration of Parallels Desktop
  11. I-che
    Post

    Drivers For Pallarls devices for windows

    Hi Dave, no, such list is not available, sorry.
    Post by: I-che, Jan 19, 2010 in forum: Windows Virtual Machine
  12. I-che
    Post

    Mac OSX Hangs/Crashes using Parallels Desktop 5

    Hi EdsonS, can you retrieve Problem Report for Mac OS X (if it appears after crash) or panic.log (available in /Applications/Utilities/Console >...
    Post by: I-che, Jan 19, 2010 in forum: Windows Virtual Machine
  13. I-che
    Post

    Recovering Quicken files...

    Hi Bob, as I understand, you installed Windows XP fresh in Parallels Desktop 5. Supposedly, you still have virtual hard disk with previous...
    Post by: I-che, Jan 18, 2010 in forum: Installation and Configuration of Parallels Desktop
  14. I-che
    Post

    Parallels service keeps phoning home for update

    Hi, please check Knowledgebase article that explains the behaviour: http://kb.parallels.com/en/7076
    Post by: I-che, Jan 18, 2010 in forum: Installation and Configuration of Parallels Desktop
  15. I-che
    Post

    Unable to update, register or contact support

    Hi Mark, please create support request for Sales Reps here: http://www.parallels.com/support/request/ In Category, you should specify...
    Post by: I-che, Jan 18, 2010 in forum: Installation and Configuration of Parallels Desktop
  16. I-che
    Post

    5 and Vista

    Hi EugeneR, please try to reinstall Parallels Desktop as per KB link: http://kb.parallels.com/en/6904
    Post by: I-che, Jan 18, 2010 in forum: Installation and Configuration of Parallels Desktop
  17. I-che
    Post

    Pinnacle Studio 14 not working in Win7

    hmolen, problem report from you will be fine, too.
    Post by: I-che, Jan 18, 2010 in forum: Windows Virtual Machine
  18. I-che
    Post

    Updating BootCamp to Win 7 suggestions?

    Hi Jeff, it is definitely better to wait until official announcement of Windows 7 support in Boot Camp and upgrade to Windows 7 directly in Boot...
    Post by: I-che, Jan 18, 2010 in forum: Installation and Configuration of Parallels Desktop
  19. I-che
    Post

    MB Pro running Parallels 5

    Hi AFPoster, when running Windows in Parallels Desktop virtual environment, your physical video cards are not used - Parallels Desktop emulates...
    Post by: I-che, Jan 18, 2010 in forum: Installation and Configuration of Parallels Desktop
  20. I-che
    Post

    Removing Parallels

    Hi annabusiness, You did not specify Parallels Desktop version you need to remove. Anyway, DMG images for Parallels Desktop 2.x, 3.x, 4.x can be...
    Post by: I-che, Jan 18, 2010 in forum: Installation and Configuration of Parallels Desktop
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