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  1. Andrew@Parallels
    Post

    Coherence Mode in PD7 with OS X 10.8 does not work

    Hi TheGrinch, Do you have resolution problems on the second monitor while running in Coherence? Or it doesn't stretch to the second display? I...
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Installation and Configuration of Parallels Desktop
  2. Andrew@Parallels
    Post

    Coherence Mode in PD7 with OS X 10.8 does not work

    I escalated your ticket to second line support. Please post the results here once the issue is solved.
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Installation and Configuration of Parallels Desktop
  3. Andrew@Parallels
    Post

    Parallels VM process continues to run after Quit

    Please send me the problem report IDs from Help > Report a Problem - I'll try to help
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: General Questions
  4. Andrew@Parallels
    Post

    Crashes when battery low

    Try to play with Parallels Desktop power settings in Virtual Machine > Configure > Options > Optimization. Also what do you mean when saying...
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: General Questions
  5. Andrew@Parallels
    Post

    UDK (Unreal) on Parallels?

    Hi Moroboshi, How exactly your VM is crashing? Does Windows go to BSOD, or Parallels Desktop quits unexpectedly? Please reproduce the...
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Windows Virtual Machine
  6. Andrew@Parallels
    Post

    Windows Vista Ultimate 32bit to Win 7 Home 64bit

    Please follow this Microsoft article to upgrade: http://windows.microsoft.com/upgrade-windows-vista If it fails, post more details on what...
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Windows Virtual Machine
  7. Andrew@Parallels
    Post

    Install Windows 7 Pro Upgrade without Vista on first

    Using the upgrade Windows 8 with no previous version of Windows installed will not work - this is Microsoft licensing policy. It won't work on a...
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Installation and Configuration of Parallels Desktop
  8. Andrew@Parallels
    Post

    Windows not repainting/refreshing correctly

    Please send us the problem report: http://kb.parallels.com/9058 and post the ID here
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Windows Virtual Machine
  9. Andrew@Parallels
    Post

    How to get from Windows 8 Release Preview to Windows 8 RTM on MacBook Air?

    Hi there, While upgrading Win8 Preview to Win8 Full Version, it will not keep your files and applications: http://kb.parallels.com/114985...
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Installation and Configuration of Parallels Desktop
  10. Andrew@Parallels
    Post

    video memory and resolution (ML guess OS)

    Seems like Parallels Tools are not installed in the VM. Click on Virtual Machine > Install Parallels Tools.
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: macOS Virtual Machine
  11. Andrew@Parallels
    Post

    Booting into Windows 7 installed via Parallels

    On a side note - you will still be able to use your Windows installed in a BootCamp with Parallels Desktop for Mac while booted to OS X. Just...
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Installation and Configuration of Parallels Desktop
  12. Andrew@Parallels
    Post

    No network connection in Win 7 with Parallels 8

    Please go through this checklist: http://kb.parallels.com/8978
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Windows Virtual Machine
  13. Andrew@Parallels
    Post

    I can't issue a Alt+ins key combination

    Please submit the problem reports so that we can investigate the issue. Click on Help > Report a Problem and post the IDs here.
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Windows Virtual Machine
  14. Andrew@Parallels
    Post

    Problems with Pivot Options in Excel 2007

    Do you use MacLook? Try to disable it from View > Use MacLook (uncheck it)
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Windows Virtual Machine
  15. Andrew@Parallels
    Post

    Allocating more than 4GB RAM to Windows 7 64 Bit

    Assigning 6 GB of RAM to your VM will most likely slow down your Mac. Having half of your RAM assigned to the VM is more than enough. If you are...
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Windows Virtual Machine
  16. Andrew@Parallels
    Post

    WiFi access from virtual machines

    It is not possible with current functionality, but I can submit a feature request for future versions if you want me to. Also if you use an...
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: General Questions
  17. Andrew@Parallels
    Post

    Can't resize window of app

    Which view mode do you run the VM in? Is it Coherence or Window? Please reinstall Parallels Tools as a first step: Virtual Machine > Reinstall...
    Post by: Andrew@Parallels, Jan 13, 2013 in forum: Windows Virtual Machine
  18. Andrew@Parallels
    Post

    Parallels Desktop 5 for Mac - End-of-Life

    Hi Kathi, Just popped you the email from my Parallels account to discuss. Andrew
    Post by: Andrew@Parallels, Jan 11, 2013 in forum: Installation and Configuration of Parallels Desktop
  19. Andrew@Parallels
    Post

    Windows will not pop to the front or top on a mouse click in Parallels Desktop 7

    This issue is present in Parallels Desktop 7 only. If you still have it in version 8, please open up a separate thread for it and PM me the link...
    Post by: Andrew@Parallels, Jan 11, 2013 in forum: Windows Virtual Machine
  20. Andrew@Parallels
    Post

    Windows will not pop to the front or top on a mouse click in Parallels Desktop 7

    Hi All, We are aware that this is an issue for many users but we do not have an anticipated fix at this point in time. We understand this is an...
    Post by: Andrew@Parallels, Jan 11, 2013 in forum: Windows Virtual Machine
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