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  1. Maria@Parallels
    Post

    Trackpad on Mac not working within Windows

    Hi, did it work on Mac without any issues? Please provide us with the following tech info: - Start your VM, actively click on trackpad, and...
    Post by: Maria@Parallels, Mar 14, 2019 in forum: Installation and Configuration of Parallels Desktop
  2. Maria@Parallels
    Post

    intermittent internet connectivity disconnections

    Hi, Parallels Desktop latest update (14.1.3) has been released yesterday, please update your version, reinstall Parallels Tools and check the...
    Post by: Maria@Parallels, Mar 14, 2019 in forum: Installation and Configuration of Parallels Desktop
  3. Maria@Parallels
    Post

    Can't get into software

    Hi guys, and what about other apps? For example, can you start MS Office without any issues?
    Post by: Maria@Parallels, Mar 14, 2019 in forum: Installation and Configuration of Parallels Desktop
  4. Maria@Parallels
    Post

    Parallels 8 (2014) and Mojave update - missing VM now after update

    Hi, and did you check the "Trash"?
    Post by: Maria@Parallels, Mar 14, 2019 in forum: Installation and Configuration of Parallels Desktop
  5. Maria@Parallels
    Post

    Disable Dangerous "Free Up Disk Space" message

    Guys, in order to fix it, we need more technical data - problem report Is it possible to generate it?
    Post by: Maria@Parallels, Mar 14, 2019 in forum: Installation and Configuration of Parallels Desktop
  6. Maria@Parallels
    Post

    MacOS creating ICON file visible in Windows

    Please clarify what app are you using? I mean your software for your projects.
    Post by: Maria@Parallels, Mar 14, 2019 in forum: Windows Virtual Machine
  7. Maria@Parallels
    Post

    Installed Windows 10 CAC won't work

    Hi, did you install drivers successfully? And did you try to reinstall Parallels Tools?
    Post by: Maria@Parallels, Mar 14, 2019 in forum: Windows Virtual Machine
  8. Maria@Parallels
    Post

    License Key attached to different account, cannot activate purchased key?

    Hi, could you please provide us with your Parallels Desktop key and email, which you would like to use for the activation. Please send it via the...
    Post by: Maria@Parallels, Mar 13, 2019 in forum: Licensing and Activation
  9. Maria@Parallels
    Post

    Delete Trial Version & Account

    Would you like to remove Microsoft account from Win 10? If yes, please check this article.
    Post by: Maria@Parallels, Mar 12, 2019 in forum: General Questions
  10. Maria@Parallels
    Post

    Sound not working

    Hey, did you try the Parallels tools reinstallation?
    Post by: Maria@Parallels, Mar 12, 2019 in forum: General Questions
  11. Maria@Parallels
    Post

    Parallels 14, Sierra and Itunes movies: Wont Play

    Hi, did you get any error message when iTunes doesn'' play songs?
    Post by: Maria@Parallels, Mar 12, 2019 in forum: macOS Virtual Machine
  12. Maria@Parallels
    Post

    Why is the memory frequency of the virtual machine so far worse than the real one?

    Hi In Parallels Desktop for Mac you can assign up to 8GB of RAM to your virtual machine. In Pro Edition you can assign up to 64GB of memory....
    Post by: Maria@Parallels, Mar 12, 2019 in forum: macOS Virtual Machine
  13. Maria@Parallels
    Post

    Problem installing Final Cut Pro 7 on Mountain Lion

    Hi, please check this KB for more info about using Radeon RX 560 4GB GPU
    Post by: Maria@Parallels, Mar 12, 2019 in forum: macOS Virtual Machine
  14. Maria@Parallels
    Post

    Mojave Guest not displaying some applications

    Hi, did you reinstall Parallels Tools and try to change the graphics settings in VM config just for check.
    Post by: Maria@Parallels, Mar 12, 2019 in forum: macOS Virtual Machine
  15. Maria@Parallels
    Post

    Slow Windows startup with Parallels 14

    Just for check, guys, could you please clone your VM and start the cloned one. Please let me know about performance in cloned VM.
    Post by: Maria@Parallels, Mar 12, 2019 in forum: macOS Virtual Machine
  16. Maria@Parallels
    Post

    Mojave Host with High Sierra Guest - can the latter still run 32-bit apps?

    @Bob12 your VM will be the same as it be when you installed it. So apps inside your VM will be the same too. You can update your MacOS, then...
    Post by: Maria@Parallels, Mar 12, 2019 in forum: macOS Virtual Machine
  17. Maria@Parallels
    Post

    New Parallels, new issues

    @AlbertoA2 and what about size off your VMs? You said about 35 GB, but what size of your original VM with snapshots?
    Post by: Maria@Parallels, Mar 12, 2019 in forum: Windows Virtual Machine
  18. Maria@Parallels
    Post

    Adding USB Adapter For Kali Linux

    Hi, can you find it in devices -> external devices menu?
    Post by: Maria@Parallels, Mar 12, 2019 in forum: Installation and Configuration of Parallels Desktop
  19. Maria@Parallels
    Post

    HOW DO I CANCEL MY PURCHASE!

    Your order has been refunded. You'll receive a notification by email. Thanks.
    Post by: Maria@Parallels, Mar 12, 2019 in forum: Installation and Configuration of Parallels Desktop
  20. Maria@Parallels
    Post

    Cannot open up Powerpoint presentation on my mac desktop

    Hi, just for check, did you share your Windows and Mac files/folders? If yes, plz, reinstall parallels tools and check once again this issue.
    Post by: Maria@Parallels, Mar 11, 2019 in forum: General Questions
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