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  1. Maria@Parallels
    Post

    Performance problems in Windows 10 after upgrade to v14

    Hi, please generate the problem report using this article right after the issue reproduced. And reply us back with the report ID
    Post by: Maria@Parallels, Feb 11, 2019 in forum: Windows Virtual Machine
  2. Maria@Parallels
    Post

    Parallels desktop 11: "You have reached the maximum number of activations available"

    You're always welcome :)
    Post by: Maria@Parallels, Feb 11, 2019 in forum: General Questions
  3. Maria@Parallels
    Post

    Sketchup Pro 2019 HELP

    Hi @CameronH1 please provide us with the screenshot of the issue.
    Post by: Maria@Parallels, Feb 11, 2019 in forum: Installation and Configuration of Parallels Desktop
  4. Maria@Parallels
    Post

    This license key is already registered in a different account. - Unable to reach Support

    Hi @NandakumarT Please provide us with your purchase order and the license key and we will check your key and email which has been used for the...
    Post by: Maria@Parallels, Feb 11, 2019 in forum: Installation and Configuration of Parallels Desktop
  5. Maria@Parallels
    Post

    Archive will not open

    Hi, @RobinW5 and what about your Mac disk size?
    Post by: Maria@Parallels, Feb 11, 2019 in forum: Installation and Configuration of Parallels Desktop
  6. Maria@Parallels
    Post

    Parallels desktop 11: "You have reached the maximum number of activations available"

    Hi, we've reset it. Please check.
    Post by: Maria@Parallels, Feb 11, 2019 in forum: General Questions
  7. Maria@Parallels
    Post

    Message at login about airplane mode

    @OweA, we've received your reply: "Any news about this problem??"
    Post by: Maria@Parallels, Feb 11, 2019 in forum: Parallels Toolbox for Mac
  8. Maria@Parallels
    Post

    Invisible mouse on Fedora28

    Hi, we need more info, please generate the problem report right after the issue reproduced. Check this KB for the report generation and reply us...
    Post by: Maria@Parallels, Feb 10, 2019 in forum: macOS Virtual Machine
  9. Maria@Parallels
    Post

    Time Machine and SmartGuard

    Hi, @tomfri you can just enable SmartGuard as you did. For more info please check https://kb.parallels.com/8827 Also if you decide to backup your...
    Post by: Maria@Parallels, Feb 10, 2019 in forum: Installation and Configuration of Parallels Desktop
  10. Maria@Parallels
    Post

    Parallel Upgraded but it won't WORK !

    Hi, we've checked your account and found that your subscription has been removed. Do you have another one?
    Post by: Maria@Parallels, Feb 10, 2019 in forum: Installation and Configuration of Parallels Desktop
  11. Maria@Parallels
    Post

    Win10 / MS Project file saving errors

    Hi @JustinP5 did you try to repair the Office app? In not please check this link and repair Office.
    Post by: Maria@Parallels, Feb 10, 2019 in forum: Windows Virtual Machine
  12. Maria@Parallels
    Post

    PD8 Windows 7 Applications Quit: Write to socket failed

    Hi, please also update the Parallels Desktop to the latest build (14.1.1.) and check the issue. Let us know the results.
    Post by: Maria@Parallels, Feb 10, 2019 in forum: Windows Virtual Machine
  13. Maria@Parallels
    Post

    Performance problems in Windows 10 after upgrade to v14

    Hi, please generate the problem report in the newest version (14.1.1) and reply us back with the report ID. Thanks in advance.
    Post by: Maria@Parallels, Feb 10, 2019 in forum: Windows Virtual Machine
  14. Maria@Parallels
    Post

    Mouse Cursor Flickering All The Time

    Thanks a lot for the detailed description. Please reproduce the issue and generate the problem report right after that. Check this article for...
    Post by: Maria@Parallels, Feb 10, 2019 in forum: Windows Virtual Machine
  15. Maria@Parallels
    Post

    cannot call outlook

    @TszKinH did you reinstall the Office? Did it help you with the issue?
    Post by: Maria@Parallels, Feb 10, 2019 in forum: Windows Virtual Machine
  16. Maria@Parallels
    Post

    BSOD when resuming my Win10 VM from sleep

    Hi, did you try these instructions? If not, please check, try and let us know the results
    Post by: Maria@Parallels, Feb 10, 2019 in forum: Windows Virtual Machine
  17. Maria@Parallels
    Post

    Need to reinstall Parallels after upgrading guest OS ?

    Hi, please try the following, 1. Open the cmd as an administrator 2. Execute the command sfc/ scannow and provide us with the results.
    Post by: Maria@Parallels, Feb 10, 2019 in forum: Windows Virtual Machine
  18. Maria@Parallels
    Post

    Parallels 14 Mounter not working on Mojave

    Hi @xgrep ,and did you try to reinstall Parallels tools? If not please try and check the issue again.
    Post by: Maria@Parallels, Feb 7, 2019 in forum: General Questions
  19. Maria@Parallels
    Post

    Invisible mouse on Fedora28

    Hi, please provide us with the error which you got during the parallels tools installation. And you're using Fedora28 as a guest os, right?
    Post by: Maria@Parallels, Feb 7, 2019 in forum: macOS Virtual Machine
  20. Maria@Parallels
    Post

    Your product license has reached the activation limit

    Hi, I'll send you a private message, please reply me back with your key. Thanks in advance.
    Post by: Maria@Parallels, Feb 7, 2019 in forum: Installation and Configuration of Parallels Desktop
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