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@kat, very cool! Thanks!
Hi @JeanL5 please try this KB article https://kb.parallels.com/9703 in order to activate your Windows Let us know the results please.
@tode, sorry my bad. Here it is https://kb.parallels.com/9058
Hi, could you please provide us with license with you're using for the activation. I'll send you a private message with the same info, please...
Hey, you didn't send a link for the solution. Could you add it please?
@tode, I've tested the same behavior on my side and cannot reproduce it. If you're ready to continue investigation, could you provide us with...
@LynnHayes thanks for the explanation. if you installed an app by dragging it's .app file from the DMG into Applications, or whatever folder it's...
We've received your reply: I do not have a serial number. We are only using the free client version so I thought that Support would not be able...
Hi, please upgrade to the Parallels Toolbox 3.1.0 and check the issue. Let us know if it reoccurs.
Hi @tode, And did you try to remove Mac files from the Mac side? Did you get the same massage "Are you sure you want to permanently delete this...
@MikeP14 if you decide to investigate and resolve the issue with performance please provide us with more info about it: 1. Which version of...
Hi, if you're not using Parallels Toolbox you can uninstall it with these steps: https://kb.parallels.com/123905
Hi. If you VM works slow on the startup only, you can try the "selective startup" and check the issue. Let us know the results, please.
@MattF1 thanks a lot for sharing info about reinstalling Parallels Desktop as an solution for the issue. But as I understand your mouse still...
Hi, you can use this KB article in order to remove your account.
Hi @ParallelsU209 we've received your reply "This is the report number: 296289632" Thanks a lot for cooperation, we will be check it and...
@MatthiasK7 , We've got your reply: Thank you very much! Looks good.
Hi @MoorP did you try the following steps: On Client go to Options > Advanced Settings tab Uncheck the options: Cache Printers Hardware...
Hi @TobyT you would like to use your printer in Windows VM? Right? Because if not, you can just turn off the printers sharing in VN configurations.
Hi @AplamC I've found an article (you can just click on the world "article" and get it) with some Windows File explorer replacement. Please check...