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Hi, please provide us with your VMware purchase order. You can send it via the private message. And then we will contact you and provide with some...
@MaryM2 please provide us with the results then.
Hi, we've reset your key, please try to activate Parallels Desktop again and check.
Guys, could you please provide us with the problem report? You can generate it with this KB article. Please send us the reports numbers.
Hi, could you please provide us with the license key via the private message? Also did you get any error message during the activation?
Reset it for you. And do not forget about this article if somethings goes wrong.
@MiloH thanks for sharing this workaround.
Thanks a lot, and also we need your Parallels Desktop 12 license key. Could you please send it via the private message?
Looks like that you purchase the Parallels Desktop Pro subscription and unfortunately we have no standard license for the Pro version. Please...
Ok, it it Parallels Desktop Pro? Also could you please provide us with your purchase order number?
And does the Parallels Tools uninstallation help to resolve the Mozilla issue?
Also just for test you can check this KB article. Please let us know if it's not that case and provide us with the screenshot of the installation...
Hi, as I understand you cannot install Windows VM in Parallels Desktop. Right? Did you get any error during the installation?
Hi, would you like to change Parallels Desktop subscription to the permanent license? Am I right? Did you purchase the 12 version of Parallels...
Hi, please try the scenario 2 or 3 from this KB article for and reinstall Parallels Tools once again, just for check. And we have 1 more question...
Hi, please try the following: VM configuration-> Hardware -> Hard disk -> Edit Please shut your VM down before making any changes and also please...
Guys, if you need to unregister and use your Parallels Desktop key on your new Mac please check this KB article for more info.
Hi, we've reset you key, please try to activate it again and check.
Thanks a lot, could you please generate the Problem report using this KB article. Please generate report once you started Parallels Desktop and...
Thanks a lot for provided info! And one more question: if you enter password (without copy/paste), it's working right?
