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Moreover, please try this KB article if the activation doesn't work
Hi, we've reset your license key. Please check activate it again and check.
Glad to know! Please contact us if you need any assistance.
Hi, your account will be removed after few minutes, and you will be able to check it.
Please check reply from @RobertS19 : I've downloaded from this link about 10 separate times. Are you saying all of the downloads are corrupted?...
One more reply from @PaulC10 : Dmitry - Thank you for following up on this. I think the issue has largely been resolved through Case No....
Hi @STEVEG6 we received your reply: Seems to have worked. Will see if installation completes and software works. Thank you for provided information.
received reply from @MattE1 : I was recommended to delete the Visual adapter and it therefore downgraded to VGA afterwards. This limited view does...
@MattE1 we've received your reply: Could you please explain in a step by step manner exactly how to uninstall Parallels, and then where to find...
OK, thank you for your reply. And could you please provide us with the version of you app, which you are trying to install. We'd like to test it...
But if you need Parallels 9 or older please use this KB
Hi, you can download Parallels Desktop 11 or 10 from this link
Hi, did you use this KB for the installation? Or may be getting any errors during the installation?
Please share the results in this thread, once you receive it.. if it's not a big deal.
You can call us using the following numbers: Toll-free: +1 888-811-2489 International: +1 703-579-0156 Please find more info on Parallels website.
Please let us know if it doesn't work for you.
Hi, did you try this?
Hi, did you get any error messages? And did you use the correct version, I mean 32/64 bits?
And also please check few words about VM network modes here.
Hi, you can share info between Mac and VM just after installing Parallels Tools on the VM side.