Separate names with a comma.
Hey, please provide us with the screenshot of the issue and step-by-step description?
Hi, I've sent you a private message, please check and reply. And let us know if you have any questions.
Hi, we've sent you a private message with more info. Please check.
Please just let us know if it's not that case.
Hi, please try Open the WinAppHelper.icns file in the build-in utility Icon Composer. Drag a new icon (png format for example) to replace the...
And did you test the F6 with other apps?
Ok, thanks a lot for your reply. As I understand you purchase Parallels Desktop from the reseller. In this case, please contact the reseller for...
Please just reply us with your decision and then we will remove your account
Hi, we've found Parallels Desktop 11 key in your account. Do you have it on your side? If not, we can send it to you before removing account.
Thank you for sharing your results! Please let us know if you have questions.
Hi @MarkL9 , we've checked your account and cannot find the Parallels Desktop key. Could you please provide us with your license key? Please send...
Ok, got you. So, did you resolve the issue?
Hi, could you please provide us with the purchase order number? Or email which you used for the purchase?
Thank you for sharing this!
Hi, we will be glad to help you with it. Could you please send us your email address which you would like to change and the new one. Please send...
Please let us know which version of Parallels Desktop 12 are you using? Is it the latest build?
Hi, did you try the following: Parallels Desktop -> preferences -> Devices -> ask me what to do. Also please check this KB and let us know if it's...
Let us know the results please.
Hi, please try these steps: Parallels Desktop tab -> performance -> Devices -> Ask me what to do.
Hi, did you get any error message?
