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@MateuszM1 in order to downgrade to the Parallels Desktop 10 from the 12 version, you can just download Parallels Desktop 10 from Parallels...
Hey as for the CPU usage issue, please try this KB and check how it works.
Hey, I agree with @CatalinT and you can just install Office on your new VM and ask MS support for help with the key. Let us know if you need any help.
Hi, which version of Parallels Toolbox are you using?
Hey, @Gwen Nadin we've received your question about hard drive expending too. Please let us know which version of Parallels Desktop are you using?...
Parallels Toolbox Update 1.3.0 (636) Disable Camera -- disables computer's built-in camera You can update by clicking on Parallels Toolbox icon >...
Hey, we've made necessary changes with your key. And also please use this KB article as a probable solution.
Hey, we've checked your account and purchase orders, but cannot find the activation key for Parallels Desktop. May be you used another email for...
@Stevhan please also check this KB for more information.
Hey, did you get any error messages or warnings during the updates installation/downloading?
Hey, we've found only 1 key in your Parallels account. We sent it to you in private message, please check and let us know is this key your old key...
You're right, Parallels Tools are needed. And what about your issue? Has it been resolved?
Please let us know if you have any other questions.
Hi @Gwen Nadin , you can copy your VM's file (.pvm) on external device an then transfer it on your new Mac. Your .pvm file consists of all your...
Hey, did you try to reinstall Parallels Tools? If not, please try and let us know the results.
Please let us know if you get any difficulties with installation or activation.
Hi, you can download the Parallels Desktop 10 from this link http://www.parallels.com/products/desktop/download/ and then install it and activate...
Guys, thank you for your warm words! :)
I've just sent a private message to you, please reply on it with your license key.
