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If it's not a big deal, please share your solution here. Thanks in advance
Please let us know how it works
Hi, please check and use this KB article for your keys transferring
Hi, we've resent all of your key and order's details to you. Please check your PM and email and then reply us if you did't receive it
Sorry for the inconvenience, but are you mean using Windows app on the Mac side?
Hi, could you please provide us with your Parallels Desktop 11 license key? We will check it and let you know the results. Please send it via the...
Let us know the results please.
agree with @NathanaelB1 @FreddieM did you try to reinstall Windows?
@DonatT1 did the previous steps help? If not please let us know did you receive any error message during the boot?
Thank you for your reply and please let us know if you decide to continue investigation. Thanks once again.
Completed.
Moreover, I've found this article, please check and try.
Hi, did you try some probable solution from the Microsoft website? Also please try these steps and let us know the results.
@BarryT1 please send us your confirmation via the private message and also do not forget to provide us with your purchase order number. Thank you...
Hi @JonL3 we've received your reply and license key. One more question to you, could you please send us your purchase documents for Parallels...
Hey, as a probable solution, could you please try to uninstall all 3rd party drivers from your Bootcamp VM and then try to install Parallels Tools.
Glad to know that the issue has been resolved successfully.
Thank a lot for you reply. It will be great if you share some workaround once you find some. Thank you once again.
Hi, we can provide you with the refund for your Parallels Desktop upgrade and then you will be able to purchase the full version once again? Is it...
Thank you for sharing this. Also with checked "Split the disk image into 2 GB files" option you will be unable to reclaim the hard disk.
