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Hi, I go through MS Windows 10 forums and found this: In Device Manager, Display adapters, ATI Radeon HD 4600 Series, I chose "Update Driver...
Hi, did you try to reinstall Parallels Tools?
Hi, did you try to change setting on VM configuration -> Options -> Startup and shutdown?
Yes, if you get Parallels Toolbox with Parallels Desktop -> please enter your Parallels Desktop key (because it includes toolbox activation)
Hi, we've change some settings of your key please try reactivate Parallels Desktop and check. Also please use this KB as a probable solution.
Hey, did you try this KB as a probable solution?
Hi,do you need to find your Windows files? or may be find Mac's files from the vm's side?
thank you for the reply. And as a probable solution please try to set the mouse settings to "Don't optimize for games"
Hi, we can help you with it, but we need a bit more info from you. Could you please provide us with your email address which you used for the...
Please let us know if you would like to get a refund.
Hey, we've sent you key in private messages. But we've only find the Parallels Desktop 9 license, and according to the Tech Guarantee only...
Please provide us with the results then. Thank a lot for cooperation.
Hi, you can change the view in up View tab -> and then choose mode which you prefer. If it's not that case, please let us know.
Hi, in order to use Windows on your Mac you can install new virtual machine using your Windows installation CD or .iso file (you can download it...
@ArifA hey, did you reinstall Parallels Tools? If not, please try to do it with this KB and let us know how it works.
Hey, please try to do it once again and let us know how it works for you. Looks like that everything is OK now.
Also please try this KB as a probable solution.
Hi @KCV1 did you try to reset your VM? (Actions-> Reset). So, what did you do before the issue reoccurs? Or you just start your VM?
Guys, do you still have the same issue?
Thanks for sharing this. Glad to know that it's working
