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Hey, we can provide you with the refund if you purchase Parallels Desktop 12 less then 30 days ago. Let us check your order and please confirm the...
Hey, please check this KB and let us know the results.
Hey, you mean the Parallels Toolbox option with possibility to run, sleep or shut down Parallels VM?
I've sent you a private message, please reply me with the support-code
Hey, did you try to reset your VM (Actions -> reset)?
Hi, you can install Parallels Toolbox on your Mac only. Please check this KB for more info. Also in order to use the Coherence mode on your VM...
Hey, we've received your reply, please unregister your Parallels Desktop 11 with this KB article
We've removed your account
Hey, did you get may be error message?
Could you please provide us with the error message which you get from Windows VM?
Please try to install Parallels tools and check
Did you get any error message?
Are you using the Parallels Desktop 10? or may be you have license key for 11 or 12 version? Also please check more info about "wrong support...
Hey, do you have the license key for Parallels Desktop? (Could you please send it to me via the private message?) I've checked your account and...
Hi, did you get any issues during the Parallels Desktop 11 activation on your other Mac? You can just try to download and install 11 version and...
Glad to know that! Let us know if you need any assistance.
Hi, We have not this option for the Mac client for now. Keep your Client updated and also we will inform all our customer about new features once...
Did you try to upgrade to the latest version? (We've release new version few days ago, please upgrade and chekc)
Did you try to turn firewall off?
Are you using the latest version of RDP Client?
