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@GuiF yes, please firstly upgrade your Mac OS and the install the newest version of Parallels Desktop.
Hey, please try to isolate your VM from Mac and check the same behavior. Let us know the results please.
Hey, we are currently working on this issue with the Parallels Development team, but could you please generate the problem report using this KB...
Hi @NormanB1 thank you for the detailed description. Could you please also provide us with the Problem report ID. You can create the problem...
Hi, did you try to open the screen recording from the other app?
Thanks a lot for this info. I've already contacted Parallels Development team and once we have any updates from them, we will update you and other...
Hi, we provided you request to our Development Team. And will update you soon.
Hey, yes, you're right. Parallels Toolbox gives you an opportunity to use some known Mac's and other features and do it quickly. It's much simple...
Is everything OK? Uninstalled successfully?
Hey, this option uses maximum quality. Could you please provide us with screenshot of it and probable example of video. We will test the same...
Guys, our Developers are currently working on the resolution. We will let you know once we have any updates. Thank you for your time and cooperation.
You used the Logitech Bluetooth mouse?
I'd like just let you know that virtual machine that underlies Parallels Desktop does not have a wireless adapter. Parallels Desktop does not...
We will check it and help you with the request submitting
Please provide us with your support-code (you can send it via the private messages)
If you would like to, we can continue the investigation. But we need a bit more information, for example step-by-step instructions in order to...
Hey, you can make a snapshot (actions -> take snapshot) and then downgrade to the Parallels Desktop 11. Once you start your VM in 11 version->...
Hey, you can just upgrade your Parallels Desktop without loosing any data (your Windows virtual machine). After the upgrade you will be able to...
Please try the following: Method 1: You can also change the Windows Sound scheme as "None" and check for the issue. a. In search, type Sound and...
You can go to the Actions-> Stop for the force quite. Please also try to reset your VM (Action -> reset) and check the issue.
