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Hi @Roger12, please provide us with your troubleshooting steps? Did you try to ping your server? And what about other Macs, are they see the...
Parallels Toolbox 7.0 for Mac (September 19, 2024) The Parallels Toolbox 7.0 for Mac update introduces: Time Converter in the World Time Tool --...
@haydn Please provide us with your license key. Unfortunately we cannot find it in your account.
Thank you for your cooperation and additional info. We involved our Engineering team in this case and we will let you know once we receive any...
@JohnR10 , we are supporting Parallels Desktop 12 and 11version and Mac OS Sierra configuration, but also we recommend to use full version of Mac...
Thanks a lot, and please test the same behavior with isolated VM?
Hi, did you try to reinstall Parallels Tools?
@JoseM7 did you check your VM for snapshots? You can remove one of it for example, also please free up some space on your Mac. (you can move it to...
Guys, could you please provide us with the following info for the further investigation: 1. Problem report (using this KB) after the issue...
Also as a test, please try to isolate your VM from Mac and test the mouse behavior.
Could you please provide us with the Problem report using this KB Please reply us back with the report number.
Hi @MarkusH3 please provide us with your license key (you can send it via the private message), we will check it. May be you purchased the upgrade...
Hi, We would like to inform you that, customers who purchased and activated a copy of Parallels Desktop 11 for Mac from the Parallels Online Store...
Hi @JamesE2, yes, I think, that it's too large size of .pvm (It will be great to have a backup). You can remove some files if you don't need it,...
Did you try to reinstall Parallels Tools? Do you have any error message?
Hey please try this workaround: moved all un-installers to a new folder and moved out of the Application folder to a other place where they don't...
Hey @DavidD13 did you try the KB above? Also please provide us with the screenshot of the error message which you get during the registration.
Hi @Marco_Spadafora we are checking it on our test environments and will contact you soon and provide you with additional info about this issue.
@Anthony3 check more info about Parallels Desktop and Mac OS compatibility here
Thanks a lot for the additional info. Most probably shared applications from old VM are also migrated. You could just delete them to fix your...
