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Hi, yes, please use this link: http://parallels.com/ru/products/desktop/resources/
Hi, we've reset your key, please check the issue.
Please try to reset your Windows vm (Actions -> reset)
Hi @JasonH3, could you please generate the problem report using this KB and reply us back with the report ID. Also please generate the report...
Did you try to reinstall Parallels tools? Also please try to repair disk permissions from the Disk Utility.
Hi, I understand your concern and please sorry for the inconvenience. Please let me know if you need some help.
Guys do you still have any issues?
Ok, and do you have any invoice or another purchase documents for this key?
Hi, did you try to reinstall Parallels Desktop application? Also please check the version of it, we've released the minor update of Parallels...
Guys, in order to investigate the issue further, please generate the problem report using this KB and reply us back with the report ID.
Hi, could you provide us with some additional information: for example did you or Tech support reinstall parallels tools? Also please generate the...
It's not a problem. But may I ask you to post the solution here once you get it. Thanks in advance.
Guys, please provide us with the step-by-step instruction in order to reproduce the issue on our side. Also please generate the problem report...
Hi, unfortunately we are not supporting the Parallels Desktop 9 with El Capitan configuration. However, you may install the El Capitan update at...
We've deactivated it, please check the issue and let us know the results.
Hi, did you try to reinstall Parallels Tools?
Hi, if you import your Boot camp to VM you can remove Boot camp partition, because now your VM and Boot Camp work separately. Please check this KB...
Please check this KB and let us know the results.
Hi @Koenv1, we've released the Parallels Desktop 11 minor update, and fixed some critical issue in this update. You can download and install the...
Hi guys, did you reinstall Parallels Tools?
