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Hi, thanks a lot for the info, you can also try this KB as a probable solution.
Hi, in order to reinstall Parallels Desktop 11 you can use the following articles: 1. How to uninstall Parallels Desktop 11 for Mac 2. How to...
Please try this KB
Did you try the solution above?
Hi, you can upgrade you Parallels Desktop and after this you will be able to use your Windows as usual. Just to be save it will be great to backup...
Hi did you use this KB to migrate your VM? If yes please generate the problem report using this KB and reply us back with the report ID
Hi, after Parallels Desktop and Mac OS update you will be able to start your Windows as usual and then upgrade it.
Also please let us know how did you upgrade your VM OS, from App Store or using recovery partition?
Sorry for the inconvenience, but did you try this KB?
try this KB please
Hi, we've already escalate this issue to our Development team, they are working to address it in one of the future builds of Parallels Desktop for...
Hi, unfortunately we are not supporting the Parallels Desktop 9 with El Capitan configuration. However, you may install the El Capitan update at...
Thanks a lot, we've escalated this issue to our development team for the further investigation. We will also provide you with any additional...
Hi, we've reset your key. Please activate again and also check your inbox for more information.
In this case, did you try to restore the backup and check the issue?
Hi, could you please provide us with the screenshot of this issue?
Hi, we've reset your key, please check the issue and also your inbox for more information about keys.
Hi, I've checked your account and purchase information and gave found only Parallels Desktop 11 order. In this case, could you please provide us...
Hi could you please provide us with the problem report? You can generate it using this KB, please reply us back with report ID number
Hi, did you try the suggestion above?
