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Hi did you reinstall Parallels Tools after upgrade?
Do you still have an issue? Or may be any additional questions?
Hi @ElmerC1, do you have a backup copy of your VM?
Hi, thank you for your feedback. We will make sure to share it with the marketing team.
Hi, We would like to inform you that the Parallels End User License Agreement permits one copy of the software to be activated by a single...
Hi, we would like to inform you that customers who are using Parallels Desktop 2/3/4/5/6/7/8 for Mac are not eligible for upgrade pricing for...
Hi, did you try this KB?
Hi, I've checked your account and all of your keys are OK. If the issue still persists please provide me with the license key in private message.
Thanks a lot. Did you try this KB?
Hi Parallels End User License Agreement permits one copy of the software to be activated by a single license key on a single computer. If you have...
Hi, please perform the following steps: 1. click on the Parallels Desktop tab -> choose preferences 2. in Preferences window go to the General tab...
Hi, do you have the Boot Camp partition in Disk Utilities: Finder -> Applications -> Utilities -> Disk Utility?
And what about now? Do you still have the black screen?
Hi, I cannot see the attachment..Could you please resend it?
You can use this KB for more information about removing.
Hi, yes, you're right, the license is linked with Mac Hardware. We deactivate your license, check the issue and move license to your iMac. Let us...
Ok, glad to know.
Hi, please try this KB in order to check the issue with unstable internet connection.
Yes, the reason of the Parallels Tools installation is the registry misconfiguration. Also you will create a snapshot and will save all of you...
Do you still have this issue?
