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Did you try to reset Windows using Actions -> Reset?
Hi, we've changed the internal settings of your license key. Please check you inbox for more info.
Hi, please click on Parallels Desktop tab and choose "upgrade to Pro"
Hi, according to your Parallels account you're using the standard version. But also you can check it in Parallels Desktop tab -> about Parallels...
Hi, sure, please provide us with the purchase order number. Also you can use one of the following steps: 1. submit a ticket at...
Guys, did you try to mount your virtual hard drive to Mac?
Hi, I've checked the internal settings of your license. Please check you inbox for more information.
Hi, we've released the minor update of the latest Parallels Access version, please try to install it and check the issues. Let us know the results...
Guys, if you use the Parallels Desktop 10, please update to the latest build and check the issue, if not, please generate the problem report using...
Could you please provide us with any screenshots of this issue?
Ok, thanks a lot for this information.
Hi, please provide us with your license keys in private messages.
Thank a lot for your reply and provided information!
Please let us know if you need any assistance.
@LucianoP, we've sent you official email with information about refund.
Please try this KB
Thanks for this info, glad to know that everything is OK with activation.
Hi, we've deactivated it for you. Please check.
Hi, if you cannot email support, please provide us with your order number. After that we will be able to provide you with the refund and send you...
Hi, thanks for the additional information, about the CPU number. Is it working OK now?