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Hi, could you please provide us with the screenshot of this issue and problem report (please use this KB in order to generate it) ID number
Hi, could you please provide us with the screenshot of this issue?
Thanks for the provided info, could you please also generate the problem report using this KB and reply us back with the report 8-digit ID number....
Hi All, After Parallels Desktop 11 release the only option to get a trial key for Parallels Desktop 9 for Mac is to download the previous version...
Dear all, we are currently working on the issue with our Development Team. Unfortunately we have no ETA, but we will let you know immediately once...
Please change the VM settings like described below and check the issue: 1. Open VM configurations 2. Choose Options -> Full screen -> click...
Dear all could you please generate the Problem report using this KB right when the issue reoccurs and reply us back with the report 8-digit ID number.
@RichD do you have any error message?
Hi, when you use the roll back mode after starting VM application creates temporary snapshot and after that you will be able to make any changes....
Hi @ElliotL1, please try the following steps: 1. Start Parallels Desktop, but do not start your Windows VM If you Parallels Desktop starts with...
@DavidM4 please check your inbox
Hi, if you would like to use the Parallels Desktop 10 you can continue to use it. The 11 version is fully compatible with the El Capitan, like the...
Thanks a lot for clarification, please check this KB for more information about Windows 10 upgrade.
Hi, we've deactivated the Parallels Desktop license key please activate our app again and check the issue.
@SteveB3 please try this KB
Sorry for the delay, but if you still need a refund you can use one of the following options: 1. submit a ticket at...
Hi @TomF2 we would like to inform you that we have found your Parallels Desktop 9 license key in our internal system. It has been registered in...
Hi @ThomasL3, please perform the following steps: 1. Start your Windows PC -> click on Start and type in the "Search" box "cmd" (without quotes)...
