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@Peter Ream, please try this link
Also @lyle_berman , please check your inbox.
@lyle_berman, did you upgrade to the latest build (10.2.1-29006) of Parallels Desktop 10?
@JanR1, did you try "Bridge mode"?
Hi @neophyte226, did you try this article?
@AlexK1 which app are you using in Windows?
@JasonF2 thanks for your update! Glad to know that the issue has been resolved.
@ChristianR2 also please do the following: 1. Start Windows->click "start" button 2. In the Search box type "cmd" 3. After that the CMD will...
@bweinman could you provide us with the step-by-step instructions in order to reproduce the issue on our Mac please? Also please generate the...
Thanks for the update @ChrisD1. Great solution, thanks again.
Hi @Winston.syh, please check your inbox.
JFYI: Parallels Support Team fixed the issue using following steps: 1. Start Windows virtual machine -> click on Start and type in the "Search"...
Hi @DmitriM1, did you try the steps below: 1. Start your Windows virtual machine -> click on Start and type in the "Search" box "cmd" -> on the...
Hi @Bryan in Leawood, please try to upgrade Parallels Desktop 10 to the latest build and check the issue. In order to upgrade please use the...
Hi @r_tommy, as I know you have already asked Parallels Support about this issue. We will continue investigation with our colleagues.
Glad to know, @AlexK1 ! Please let me know if the issue reoccurs
Ok, @AlexK1, please try to use the "don't optimize for games" option for the Smart Mouse.
Hi @AlexK1, as a probable solution please try to uncheck the "smooth scrolling" in the Virtual machine configuration (Configuration -> Hardware ->...
Hi @JaeyounY, we have checked your Problem Report, please upgrade the Parallels Desktop 10 to the latest build once again and provide us with the...
Hi @AlexanderL1, could you provide us with the Problem Report ( using the knowledge base article http://kb.parallels.com/en/9058 )please? Also...
