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  1. Adarsh Jeetun
    Post

    Premature License Expiration - Parallels Desktop Urgent support needed

    Hello @AnatolyA , We have created ticket #56***83 with our Support team to assist you further. Kindly check your mailbox for more details. Thank you.
    Post by: Adarsh Jeetun, Jan 28, 2026 in forum: Licensing and Activation
  2. Adarsh Jeetun
    Post

    Activation Limit Reached - New Mac - Need Reset [Standard Edition]

    Hello @NadrijelG , We have sent you a private message for more details. Kindly check and let us know. Thank you.
    Post by: Adarsh Jeetun, Jan 28, 2026 in forum: Licensing and Activation
  3. Adarsh Jeetun
    Post

    Mac crashes every time I start Windows after Parallels update

    Hello, Thank you for your feedback. We have created a ticket #55***53 to assist you further. Kindly check your mailbox for more information. Thank...
    Post by: Adarsh Jeetun, Jan 23, 2026 in forum: Parallels Desktop on a Mac with Apple silicon
  4. Adarsh Jeetun
    Post

    Renewal and refund

    Hello, Thank you for reaching out to us regarding refund requests for your Parallels Desktop subscription. We understand your concerns and want...
    Post by: Adarsh Jeetun, Jan 22, 2026 in forum: Licensing and Activation
  5. Adarsh Jeetun
    Post

    perpetual license now requires a paid upgrade?

    Hello @michaelc98, Thank you for your message. From what we could see, you have tried activating the license on a device running macOS 26. Please...
    Post by: Adarsh Jeetun, Jan 22, 2026 in forum: Licensing and Activation
  6. Adarsh Jeetun
    Post

    How do I deactivate my parallels Free trial?

    Hello, From what we observe, you have subscribed to a 14-day trial for the online store version - Parallels Desktop 26. As such, please note that...
    Post by: Adarsh Jeetun, Jan 14, 2026 in forum: Licensing and Activation
  7. Adarsh Jeetun
    Post

    Upgrade Key not working with my previous version key after installing on new mac.

    Hello, Thank you for your feedback. Could you please try using your Upgrade key and when prompted to enter a previous key, please use...
    Post by: Adarsh Jeetun, Jan 14, 2026 in forum: Licensing and Activation
  8. Adarsh Jeetun
    Post

    Parallels Icon Jumping Up and Down On My Screen

    Hello, Thank you for reaching out to us. We understand your concerns and want to help resolve any issues you experienced. To better assist you,...
    Post by: Adarsh Jeetun, Jan 8, 2026 in forum: Installation and Configuration of Parallels Desktop
  9. Adarsh Jeetun
    Post

    Scroll problem in Windows

    Hello @VolkanC3, We have created a ticket #55***19 to investigate further. You may check your email shortly for more details. Thank you!
    Post by: Adarsh Jeetun, Jan 5, 2026 in forum: Windows Virtual Machine
  10. Adarsh Jeetun
    Post

    Cancel subscription and auto renewal

    Hello Alexander, We have done the needful to assist you with your request. Thanks!
    Post by: Adarsh Jeetun, Oct 26, 2025 in forum: Licensing and Activation
  11. Adarsh Jeetun
    Post

    Getting the "Unable to verify license signature" error message when trying to activate PD2026

    Hello, Kindly note that this issue has been fixed in the latest released update, Parallels Desktop 26.1.1. You may use this link to download the...
    Post by: Adarsh Jeetun, Sep 30, 2025 in forum: Installation and Configuration of Parallels Desktop
  12. Adarsh Jeetun
    Post

    Upgraded to PD 26 - Unable to verify the license signature

    Hello, Kindly note that this issue has been fixed in the latest released update, Parallels Desktop 26.1.1. You may use this link to download the...
    Post by: Adarsh Jeetun, Sep 30, 2025 in forum: Licensing and Activation
  13. Adarsh Jeetun
    Post

    After update to 26.1.0 (57287) I can't Activate my Subcribe License

    Hello, Kindly note that this issue has been fixed in the latest released update, Parallels Desktop 26.1.1. You may use this link to download the...
    Post by: Adarsh Jeetun, Sep 30, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  14. Adarsh Jeetun
    Post

    After update to 26.1.0 (57287) I can't Activate my Subcribe License

    Hello, Please note that this is a known issue and it is currently being investigated by our Development team. As a workaround, we would recommend...
    Post by: Adarsh Jeetun, Sep 26, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  15. Adarsh Jeetun
    Post

    Pro subscription cannot be activated after updating to 26.1.0

    Hello, Please note that this is a known issue and it is currently being investigated by our Development team. As a workaround, we would recommend...
    Post by: Adarsh Jeetun, Sep 26, 2025 in forum: Licensing and Activation
  16. Adarsh Jeetun
    Post

    Upgraded to PD 26 - Unable to verify the license signature

    Hello, Please note that this is a known issue and it is currently being investigated by our Development team. As a workaround, we would recommend...
    Post by: Adarsh Jeetun, Sep 26, 2025 in forum: Licensing and Activation
  17. Adarsh Jeetun
    Post

    "Hide Menu Icons" not allowing me to change the icons order

    Hello, Please note that this has already been escalated to our Development team and is being investigated. Thank you!
    Post by: Adarsh Jeetun, Sep 26, 2025 in forum: Parallels Toolbox for Mac
  18. Adarsh Jeetun
    Post

    Windows 11 crashed with system_tread_exception_not_handled (0x7E) failed pre_virt_disk_balloon.sys

    Hello, Please note that this is a known issue on our side. Our development team is currently investigating this issue. Once there is any update,...
    Post by: Adarsh Jeetun, Sep 23, 2025 in forum: macOS Virtual Machine
  19. Adarsh Jeetun
    Post

    Update to work properly on MacOS Tahoe

    Hello, Please note that this is a known issue on our side. Our development team is currently investigating this issue. Once there is any update,...
    Post by: Adarsh Jeetun, Sep 23, 2025 in forum: Parallels Toolbox Feature Suggestions
  20. Adarsh Jeetun
    Post

    how do I get Network and Internet settings properly set up in Parallels?

    Hello, Thank you for your feedback. You may obtain a local IP address from the same 192.168.x.x range if you use the Bridged network mode. To do...
    Post by: Adarsh Jeetun, Sep 16, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
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