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    Is there a Linux distro in which Parallels Tools runs at all?

    Could you please send us a problem report? 1) Start Parallels Desktop 2) In the top Parallels Desktop menu choose 'Help' > 'Report a Problem' 3) Enter your description of the problem, Name and Contact E-mail 4) Click 'Send Report' 5) After clicking "Send Report' you will get window with...
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    Parallels 4 and Ubuntu 8.10

    Hello, both are correct. The case is that when Ubuntu 8.10 was published, the http://www.parallels.com/products/de...s/readme_pdfm/ already existed. And John@Parallels who posted here http://forum.parallels.com/showthread.php?t=32250 installed it himself on Parallels...
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    Blackberry Under Parallels 4.0

    Hello everyone, this problem is submitted to developers. We are working on the issue.
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    Ubuntu Linux, network and static IPs

    Hello, please make your Linux settings as following: IP address 10.211.55.7(it may be not 7 but any other digit from 3 to 254) Subnet mask 255.255.255.0 Default gateway 10.211.55.1 DNS server 10.211.55.1 Sure, you may use another subnet, but it must be the same as in Parallels...
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    Where is the 'Match resolution to window size' option?

    Hello, If you have Parallels Tools installed the guest OS resolution adjusts the window size automatically. This black bars inside the virtual machine window may appear due to the following reasons: 1) You are running some game in full screen in Windows that uses some small resolution. And...
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    Parallels Video and DirectX and Divx

    Hi Mark, could you please try to create a new virtual machine and test it there?
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    4 (3540) no logon servers

    Hello, please change the OS tupe back to Windows and look through the article: http://kb.parallels.com/en/5664
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    PD4: unwanted network drive letters for external disk partitions

    SmartMount feature enables the automatic detection and mounting of removable devices in your virtual machines. So it is not the same as shared folders, that is why our developers preferred such a design.
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    DirectX problems with Microstation V8 XM

    Hi ebg, could you please specify where have you downloaded directX from?
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    Cannot Update to v4.0

    Hello, do you mean you have created a ticket? If so, please send us the key to Parallels Desktop 3.0(to the ticket) and post the ticket number here. After it we will check if the key is valid of not.
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    Please Help! Parallels 4.0 & Java

    Hello Daniel, Could you please create a ticket here http://www.parallels.com/support/desktop/request/ and our engineers will be glad to help you.
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    Suspended XP VM will not restart

    Hello, could you please have a look: http://forum.parallels.com/showthread.php?t=32295&highlight=suspend+resume
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    Windows Mouse Acceleration

    Hello, Unfortunately Parallels Desktop emulates just a standard PS/2 wheel mouse. And it does not depend on the drivers installed.
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    pausing vm releases memory?

    Hello, could you please check what does Activity Monitor say? Just start the Activity monitor and the virtual machine and check how much memory does the 'prl_vm_app' use, after it stop the virtual machine and check with the Activity Monitor how much memory does Parallels take.
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    Build 4.0.3540 New Xp Install Blue Screen of Death

    Hello, is it possible for you to make a screenshot of this BSOD? And for now, try to make the iso image of this disk: http://kb.parallels.com/en/4917
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    New Installation. Problem launching XP

    Please try to repair Windows installation: http://kb.parallels.com/en/5138
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    fusefs error starting Vista/bootcamp in PD 4.0

    Hello, could you please create a ticket in our system: http://www.parallels.com/support/desktop/request/ and our engineers will be glad to help you.
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    PD4: Force reboot of suspended machine?

    Hello, could you please specify, what happens when you click 'Resume'?
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    unable to open the virtual machine file

    Hi, please look through the following articles: http://kb.parallels.com/en/5553 http://kb.parallels.com/en/4938
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    Drag and drop doesn't work with Windows Live Writer?

    is it Parallels Desktop 4.0.3540.209168? If no, please download it from here: http://download.parallels.com/desktop/v4/en_us/parallels/update1.hotfix1/Parallels-Desktop-4.0.3540.209168.dmg
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