help

I am tying to get into it but when I have to type or click it does not register any of it and just freezes.

Hello - I am in need of support regarding a technical issue with my Parallels Desktop not recognizing the cursor from my Mac after performing the most recent update. Can you Help? I have changed the hardware settings on the Mouse and Keyboard to where they are not optimized for games, and I have...

Hello everyone, I'm trying to cancel my subscription for Parallels desktop on Mac but as of January I have stopped using Mac. The issue now becomes trying to cancel my subscription since there is absolutely no customer support email that I can find and for some reason, the email that I used to...

I am so skin-peelingly frustrated with the Parallels website and unsubscribe options. I received an email saying my subscription will automatically renew. My subscription number is #S45167281. The link in the email takes me to a totally blank page with only two options: My linked paypal which I...

So, I had a bought parallels for Mac a little over a year. I was charged the renewal fee recently, but my Apple Card denied the charge since it did not recognize it. Now I keep getting period charges to my card trying to renew my subscription, but none of them get through. I don't want the...

Hello everyone! Last night I was working on a virtual machine when the power suddenly went out. After this unexpected shutdown, I can no longer start my Parallels virtual machine with the Windows 10 operating system. It contains important files for my work. When I launch Parallels, my virtual...

Trying to play this old video game from childhood. Its only requirements are listed in the screenshot I posted below. Basically a 32mb video card, directX 9 support, and 32 bit color compatible graphics. So my M1 Mac should definitely be able to handle this with parallels I would think...

Hi, ive been trying to play some old windows games in steam recently and the resolution is off it just gives me a tiny window in the top left-hand corner and not of the full screen. Any ideas what I am doing wrong? TIA

Is there a way to spoof Nvidia hardware or something in Parallels. I legit can't play batman on it since it only supports Nvidia, Amd and some other company. Im not super smart with tech stuff, but how would I at least play it.

Followed all instructions but there is definitely no available way, space or button to cancel my 30 days trial of Parallels Desktop 20. Please cancel my subscription immediately. I already (one day ago...) sent a message to Parallels Support regarding this same issue (Ticket 5148897) to no...

Hey there, Since you guys make it nearly impossible to talk to someone or request a refund without knowing the email address of the account, I'm posting here! I cancelled this subscription several months ago, and it recently started billing me again. The problem is, I don't have the email...

Hi all, I'm desperately trying to find a way to solve a PTT problem with an app. The app runs in Windows, but I'm gaming in the Mac interface. I set everything to coherence and tried lots of stuff, but I can't seem to find a way to assign a key to being pressed in windows while some Mac app is...

Pretty much just the title. Trying to play Roblox on Windows 11, but my frames start to get choppy on start page and especially in game. I've tried other apps, not games, such as chrome, but it doesn't seem nearly as choppy as Roblox. I've seen gameplay of Roblox from other people using...

I subscribed to Parallels Desktop for Mac Pro Edition (1 year) yesterday, I own two Macs, one at my place of residence and one on my person, however now I can only activate it on one device, I'm wondering if this is because I've reached my activation limit? I'm now trying to figure out how I'm...

我昨天订阅了 Parallels Desktop for Mac Pro Edition（1 年），我有两台 Mac，一台在我家，一台在我身上，但现在我只能在一台设备上激活它，我想知道这是不是因为我已经达到了激活限制？我现在想弄清楚我应该如何在两台 Mac 上使用它，但我不想花比我必须花的更多的钱，因为我只是一个学生，没有更多的钱了。如果没有办法解决这个问题，我想我需要退款，因为订阅不能解决我的需求。

Hello, I just downloaded Parallels for mac, after paying 100 dollars for it, but once I opened it I got a grey screen saying "Parallels ARM virtual machine, select language <Standard english>. I have been stuck on this for a while, and I dont know how to get out of it. If anyone knows how to...

When i click install it shows downloading and then just goes back to the install button.

I had an activation key linked to an account that I can no longer access because the mail I used is now deactivated. Is there a way to access my account another way or do I have to spend another $100?

I've had issues with Parallels working recently and previous forum posts failed to help me at all. So I resorted to uninstalling the entire thing and reinstalling it by scooping out the files myself. The official Automatic Installer didn't work (the one that opens the actual download in finder...

I'm trying to use old versions of FL Studio with in parallels desktop, but whenever I try and load the vst and vst3 files in my daw, they don't get recognized because they are being read as folders instead of files.