licence

I would like to take my activated key off of an old MacBook and move it to my new MacBook but I can't figure out how to do it. Please can you help?

My account does not show registered product - Parallels Desktop for Mac Pro Edition. But when I try to register license key, I get that it has been registered to a another account. I have just received email about upcoming subscription. Which proves that I use correct account name/email. I am...

Hello, I have had a desktop license for years. It was purchased with an email address that I no longer have. I need to transfer my license to a new account, but I can't do it. Can I get some help, please? Best Regards Mr. K. Korppi

My old university deleted the E-mail that I used for my Parallels account and since I have lost access to the old email, which starts with alha0007@ I cannot use parallels. There is no way to recover the email address so I am not able to update my license to the correct new email, which is the...

Does anyone see the same effect? How to permanently avtivate the license on my Macbook?

您好，我在网上购买了Parallels Desktop的许可证，商家称是批量授权，让我在https://download.parallels.pub/Installer.zip上下载了激活器后激活软件。请问贵软件是否有此激活方式？ Hello, I bought Parallels Desktop license on a web store, the seller said he gives me batch authorization and asked me to download a activator at...

您好，我在网上购买了Parallels Desktop的许可证，商家称是批量授权，让我在https://download.parallels.pub/Installer.zip上下载了激活器后激活软件。请问贵软件是否有此激活方式？ Hello, I bought Parallels Desktop license on a web store, the seller said he gives me batch authorization and asked me to download a activator at...

Hello, For some reason I cannot login into my account with my Apple ID it gives a error, so I request that my Apple ID login account with my license be changed to a account made on parallels website instead of the Apple ID login. Hope this makes sense

Hello, I have a licence for Parallels Desktop 10 on Mac. I followed the documentation to get the serial line (ending with 38464) and need help to recover the licence number https://kb.parallels.com/115424?language=fr Can you help me on this matter? Regards.

Hi! I am running Parallels Desktop 19.2.1 on my MacBook Pro (2016), which is no longer supported by either Parallels nor Apple. I have just received a message from Parallels saying that my subscription is going to increase, but this doesn't sit well with me considering that I am not able to...

Hi Just installed W11 with the installation of Parallels Desktop for Mac on my new MacBook Pro M3 Pro. Looks like it's working well but I have a popup window time to time indicating that I must activate Windows now with authenticated Windows license and then proposed me to buy either a Product...

Moin, Problem: my license is bound to an account I don't remember the password for. The "Forgot password" process didn't work - no recovery email was received, even after trying multiple times and waiting a couple of hours (and yes, observing the "Junk" folder as well). Since I already have an...

Hey, I haven't been using my parallels license for a long time and forgot to turn off my auto renewal. Could I please get a refund? Reference # 468911685

Hi, I moved to a new Mac and cannot activate my my license for Par 15. Also I cannot inactivate the license in my account. This happens every time I move to another Mac. Please reset my activation so I can reactivate again. Thanks in advance

How many licenses of parallels desktop can i buy per account?

Hello, in february I transfered 49,99 EUR for Paralles Desktop for Mac (Reference number 443366006) to renew my licence. The support confirmed that the money was received on 20.02.2024. I still can't access to the software, because it says the licence is inactive. Because I can no longer...

I have renewed my account by Alipay last night, but the website still shows I haven't renew my account. Money have transformed to Global Collect Services, can u check my account quickly, it affects my work a lot

Hi! I re-installed parallels 17 on new Mac but i can't to activate it with old key. What can i to do?

I have the same MacBook, I had just been logged out - I am getting the message that my key is already being used on another Mac. How do I overcome this issue?

I recently discontinued my subscription: I am not absolutely sure if it should be still active, however, in my account it is shown as being active. However, I only see Parallels Desktop 12 for Mac. Even if my subscription is already terminated, I would expect the last version that I paid for (by...