license key

Hello, recenly my subscription got renewed on October 23rd but as i no longer need my parallel for my work i'm attempting to cancel my subscription. Here is where my problems started First, i can't find my purchased product on my dashboard, i've tried logging in and out with my apple account...

Hello I wanna to cancel my subscription at parallels and the auto-renew. Thankyou very much

I just purchased an upgrade version from 18 to 19. But it won't activate because I don't have a previous license (previously I used a trial version) so what should I do?

I purchased a new Macbook yesterday. I expected to have to update Parallels desktop, so when I launched it, I hit the Upgrade button. I purchased the upgrade, and downloaded the dmg file. When I launched the new version, I was prompted with a activation screen asking for the new key and an...

Hi everyone, I recently purchased and installed Parallels Desktop 17 on my M1 MacBook Pro. When I ran Parallels Desktop it automatically gave me the option to download and install Windows 11 Home edition, which I did. I didn't (need to) sign up for the Windows Insider program or anything. Of...

I bought a new license key but during the installation and activation, the message "the license key is already registered in a different account" appears and I can not activate it, as showed in image linked to this post.

I received a license key for purchase Parallel desktop Home Edition, but it shows denial access to the server message while I'm trying to activate. Please assist me to solve this issue, thanks.

My company purchased a license for me last year and I was able to use it without any issues for a while. Recently I installed Parallels on my new macbook and when I tried to register with that same key, I got a message saying that the key is already registered in a different account. I check my...

Hi! I´m trying to register Parallels but i receive the following message: "This license key is already registered in a different account." I also tried the option "Activate on this mac", but this won´t work. Can you help me out? Can is send you the licence key i am using via pm? Thx! Julian

Hello, I'm getting the error "This license key is already registered in a different account." when I try to register the license key under this account. As an idea, I sent "forgot your password" requests for all of my 'other' email address in case that other account is one of it. I did not get...

Hi, Please disable the currently active key for PD version 10 on the backend. Thanks