parallels 13

Dear Parallels-team, we have to reinstall our licence of Parallels 13 on a new Mac machine, which has to run on High Sierre. Unfortunately the license cannot be activated, despite an ealier logout on the old machine. Could you provide a solution for this issue? Thank you in advance.

Helo everybody. That's my first message here. I'm sorry if this is this wrong section to post my question, that it is... Currently I have 2 licenses: 1 - A subscription (Parallels Desktop for Mac Pro Edition), that I'm using on my MacMini M2 for daily work, at home; 2 - A perpetual license...

Hello, I'm on Parallels 13 trial period. The only reason why I installed it, was so that my son's Mac (2011 running Yosemite), can handle the new game Minecraft Dungeons on Windows 10. Windows is running fine, and Minecraft Dungeons installed without problem. It opens and runs the intro BUT...

Hello, I'm on Parallels 13 trial period. The only reason why I installed it, was so that my son's Mac (2011 running Yosemite), can handle the new game Minecraft Dungeons on Windows 10. Windows is running fine, and Minecraft Dungeons installed without problem. It opens and runs the intro BUT...

Hi, i 've a problem installing parallels tools in kali linux 2017.1. I don't find the linux headers which are needed by parallels for installing parallels tools. So, someone know some tricks to solve this problem? I can't update parallels and I need to install a version of kali linux in...

I use a Mac (Yosemtie, MBP) Can I Install Parallels Desktop 12 or 13 or 14 or 15 without updating/upgrading Parallels Desktop 10? In other words is it possible to have two or more versions of Parallels installed? If yes how can I do this and can I run them both at the same time? Thanks in...

Hi, I am running Parallels Desktop for Mac 13, and have a VM running on it. The network setting is on the Recommended Shared Network setting. I want to SSH into the VM from my Mac, but I cant seem to ssh into the machine. Is there some port forwarding rule I need to set somewhere? I cant even...

I purchased an activation key through onthehub at my university and I was given an activation key. Installed parallels desktop 13 for mac and put in the activation key, and it keeps saying "this key cannot be used to activate Parallels Desktop" What did I do wrong, and what can I do to fix this?

Hello, I own a Parallels 12 license and a Parallels 10 license (and some other older ones). I would like to upgrade my Parallels 10 license to Parallels 13, but when I try to upgrade I am not able to notice if the license that I am upgrading its the 10 one or the twelve one. How could I be...

Hi all, I really enjoyed my virtual Ubuntu 16 on Parallels and as new LTS appeared I went for it stright away. An unpleasant surprise is that you cannot install Parallels Tools on your newly build VM as they are not ready for kernel 4.15+, which renders your guest virtually unusable. Good news...

I've clean installed both Mac OS and parallels using the windows 10 iso from MS website. I've installed, uninstalled and reinstalled P-Tools a number of times as that seems to be the go-to response to most questions in the forum, all to no avail. So far I've had: Win10 stuck in a restarting...

Hello. I purchased an online copy of Parallels Desktop 13 just last night but am not satisfied with my purchase and would like a refund, please. My cleverbridge reference number is 130681337. I e-mailed support with more details but decided to post here as well in case they do not see my...

I use Parallels 13 in my Retina MBP 15" i7 processor with 16 Gigs of RAM. Luckily got a windows 10 lite version to remove all unnecessary features. It certainly is nothing less than a beast performance. Haven't tried any high end games yet but for all the basic windows application needs this...

Dear all, During my works under Win 10 64b pro (virtual machine with Parallels 13), my screen automatically changed to "grey level". Since that, it was impossible for me to restore the color configuration Do somebody have a solution ? Thanks al lot

Is Ubuntu 17.10 compatible with Parallels 13.2.0? For some reason I can't get the mouse or keyboard working. I got it working once, but afterwards it's a no go. I tried reinstalling, I even tried installing 17.04 and then manually upgrading, but still, no keyboard or mouse.

I have a Mac with two 2TB SSD. The first SSD is for macOS Hight Sierra and virtual Windows 10 system with Parallels 13. The Windows 10 OS works perfekt. Now I am trying to add the second ssd as Boot Camp HDD to the virtual system. The problem is, that the second SSD is not seen as Boot Camp HDD...

In this old posting a problem was explained regarding graphical anomalies in the application. The poster was told by Parallels support to go to VM Configuration > Hardware > Video > Change to DirectX9 and disable Vertical synchronization. This was supposed to be for a macOS guest machine and so...

Hi, When i'm trying to turn on feature Container and Hyper-V in Windows 10 pro (anniversary update) and reboot it says "We couldn't complete the updated undoing changes". Anyone else have had same problems ? If so, how did you solve it and was able to turning theese fearures on? I'm using...

Hi, I've just received a promotional email for Parallels 13 and it directs me to the below link: https://buy.parallels.com/329/purl-tpromo171221?utm_source=trial&utm_medium=email&utm_campaign=pd13_promo171221 I'm not sure if this is a spam, so need to get an opinion here.

I installed Parallels 13 and Windows 8 not too long ago. I installed some Windows apps on the VM, updated it to Windows 8.1 and then, because of the Windows upgrade offer, I upgraded to Windows 10. After verifying that the Windows 10 VM was working properly and activating it I removed the...