refund

Good afternoon, I have been using Parallels to run windows on my mac for a good amount of 2025. I have stopped using it for a couple of months now as I have gotten a new desktop, I had set it to renew automatically, and it had just charged to my account on January 28th. Since I no longer use...

The renewal payment did not go through at first and was processed later, resulting in a duplicate charge. I would like to request a refund. The order number is 526817796.

Hello, I would like to request a refund for my recent purchase of Parallels Desktop for Mac Standard (1 Year), order number 524632805 (receipt number AKD-736123804008), purchased on 11 December, 2025. I have raised a ticket (Ticked id 5557833) but no response so far. Kindly initiate my refund...

Hello Parallels Support Team, I am requesting your assistance with a refund for Cleverbridge order number 523037659. I accidentally purchased the "Parallels Desktop for Mac Pro Edition Upgrade (1 Year)" subscription. I own a perpetual Parallels Desktop license and intended to purchase the...

My unused license has been renewed automatically without any email notification! This is absolutely unacceptable, I even tried to login to the "My Account" page but there is no option for me to manage my subscription! Please reply me ASAP and I want to request the refund!

I purchased parallels desktop for mac standard (1 year) STUDENT EDITION for my mac but have realised i didnt actually need it. I made my purchase on the 16th of September and im now requesting a refund please.

I am a new user and have not previously purchased any licenses. I bought Parallels Desktop for Mac Pro Edition #514256595 and request a refund so that I can subsequently purchase the full version of the program, not an upgrade.

Hello, I purchased a 1-year Parallels subscription last year for a college course. Recently, I noticed that my subscription was automatically renewed on August 27, 2025. I had intended to cancel before renewal, as I am not currently using the product and do not plan to continue with it at this...

Hello, I have two payments taken from my bank account for £99.99. I assume is for an automatic renewal setting somewhere. I tried your service and I didnt like it. I dont use it and I dont want to pay for it. I tried to use your contact form on your website and despite all over links working...

Hi, I have had Parallels for a number of years and forgot that it was set up to automatically renew. The renewal happened today, and I am writing immediately after noticing the charge. I haven't used the service for several months, and at this time I don't need the subscription. I would like...

I'm writing to request a refund for an automatic renewal that I was unaware of. Order Number: #504487612 Product: Parallels Desktop for Mac Standard (1 Year) Renewal Date: July 1, 2025 I did not intend to renew the subscription and was unaware that the auto-renewal was approaching...

Dear Parallels Support, I hope this message finds you well. I recently discovered that my Parallels subscription was set to auto-renew. I was unaware of this setting, and unfortunately, I no longer use Parallels after switching to a different machine setup. As such, I would like to request a...

Hi, I was charged for a subscription renewal, but the product doesn't appear in my Parallels account, so I have no way to cancel it. I did not receive any notice beforehand (it went to spam), and I haven't used the product since the charge. I would like a refund and help resolving this issue...

Hi I would like to request a refund, I bought parallels for learning, but I haven't use it for really long time. And it just got auto reneweed. Could you help me get it canceled and refund? Thank you!

I have requested a refund for reference number 502837904 through the online bot last week. But no one contacts me. Please handle it, thanks!

Hi I would like to request a refund, I bought parallels with the intention of being able to play games finally, but most games I want to play aren't compatible so I would like a refund. Thank you. Reference number is 502927037.

I have requested a refund for account number 502382153 through the online bot, how long does this take to complete.

I am writing to request a refund for a recent charge on my account. Last year, I subscribed to the Parallels Desktop Student & Educator Edition for $69. At the time, I was a student and needed the software for academic purposes. However, I no longer require the software this year and had...

Hello - I needed to purchase the Pro verrsion for class and was not sent a discount code in time. I'd like to requests a partial refund for the discount amount. This is for reference number 500291599.

I purchased the Standard version but need a refund as I ended up needing to purchase the Pro version. However, I was not sent a confirmation email for my purchase so have no reference aside from the bank debit of my purchase. Please advise, thank you.