subscription

I received a renewal/payment notice and, rather than clicking links in an email, as it is difficult to trust anything coming into my email making claims while asking me to follow a link… Instead, I went directly to my.parallels.com, which is the domain I figure I can trust, to verify the...

Hello, I am trying to cancel my Parallels Desktop subscription, but I cannot find any option to cancel it. When I log into my Parallels account, it shows “Product Subscriptions (0)”, so there is no subscription displayed and no “Cancel Subscription” option available. I have already tried...

I purchased Parallels Desktop directly from the Parallels website. I had previously cancelled my subscription / disabled auto-renewal, but I was charged again. I now want to make sure the subscription is fully cancelled and that no further charges will be made. However, my subscription does...

There are hundreds of posts on this forum from people trying to cancel their subscriptions without getting a response. You have made it virtually impossible to cancel a subscription.

Hello support, I tried to cancel auto renewal several times but cancel subscription does not work!! please cancel all auto renewal for all my subscriptions! Thanks

My colleagues were provided subscription keys for Parallels Desktop for Mac App Store Edition Version 1.26.1 to run Windows 11. I was able to activate my subscription using one of the keys. My colleagues are unable to activate their subscriptions and they receive a notification that the keys are...

Every time an OS or Hardware upgrade is done, the old haunt recurs. Will it force repurchase of old software to recreate the work flow environment that has been so vital in the past? I have finally completed migrating my software from my Intel based MacBook Pro with Windows 10 on a Boot Camp...

My account does not show registered product - Parallels Desktop for Mac Pro Edition. But when I try to register license key, I get that it has been registered to a another account. I have just received email about upcoming subscription. Which proves that I use correct account name/email. I am...

Can you tell me why I have received an e-mail saying my subscription was runing out and I needed to pay, which I did. Then I received another two e-mails one saying my subscription has been reinstated and then one saying again my subscription was running out. I then went on to my account and...

I am so skin-peelingly frustrated with the Parallels website and unsubscribe options. I received an email saying my subscription will automatically renew. My subscription number is #S45167281. The link in the email takes me to a totally blank page with only two options: My linked paypal which I...

Hello I wanna to cancel my subscription at parallels and the auto-renew. Thankyou very much

I'm being asked to renew my subscription, but the only is license I have is a Permanent License. A subscription based Permanent License doesn't make sense. Can someone explain this to me because I am unable to cancel the subscription? There is no option to turn off the auto-renewal. It doesn't...

My unused license has been renewed automatically without any email notification! This is absolutely unacceptable, I even tried to login to the "My Account" page but there is no option for me to manage my subscription! Please reply me ASAP and I want to request the refund!

Hi, I am having issues with cancelling my subscription. It is coming to auto renewal but I have no idea what email address it's linked to and I no longer have the Mac that it was registered to. Please help!

As title states, I received an email about auto renewal on June 9th. I don't have Parallels installed on any current computer. When I log in to the account I do not see any active products to cancel. I need assistance with this and cannot come up with any way to submit a help ticket or talk to a...

Hello, I subscribed to paralells a year ago and its auto renew is coming up soon. I've tried to view it on my account page but the button is greyed out which i presume means there are no subscriptions found on my account? would a staff member be able to assist me in cancelling my auto renewal...

Hi Parralels team, I no longer use this software and just noticed it auto-renewed today. Please refund and cancel my parralels subscription. I still like your software but have no need for it at this time. Let me know if you need any further details, Thanks, Muiris

My product subscription is Parallels Desktop for Mac - for 2 computers. I only have Parallels Desktop on one computer...all is fine. This includes Parallels Toolbox, qty of 1. I would like to put Parallels Toolbox on a second Mac (doesn't have Parallels Desktop). I do not see a way to...

How do I get a refund? I forgot to turn off the auto-renew for my subscription.

I am trying to renew my subscription, but the email to continue to payment options is never sent.