1920 - poofs trying to install p.tools!

thorby

Member
OK I installed 1920 and my two now-useless VMs still don't work -- still their windows vanish shortly after power-on.

Ever optimistic I used 1920 to create a new WinXP VM -- this is the third time I have gone thru the WinXP install for a VM. Just like the previous times, the install went great, downloaded firefox as well as 30 or so "automatic updates" from Microsoft. That was yesterday.

Today I started up the new VM and it came up fine, so I went to VM>Install Parallels Tools and started that process.

The message about the tools installshield wizard came up on the VM screen.

And then the VM window vanished and I was back to the Properties window. The critter poofed during Tools install! And now when I try to restart it, the window vanishes just after the Win splash screen comes up.

This would be my fifth, I think, VM that has displayed this behavior. I have never had a Win VM that stayed up more than 5 minutes on its second day. After investing a number of hours in playing around with Parallels I have no working VMs at all and can get no productive use out of Parallels at all.

I've offered to give my time free to help debug it. I would be happy even now to copy the .pvs and .hdd to a DVD and drive them personally to Parallels HQ and demonstrate this easily repeatable failure.

Parallels staff have never acknowledged this problem which I and others have described here. There has never been any reply to the trouble reports I filed using the support request email form. And now they have a "release candidate" that doesn't address the problem.

I'm just that close to demanding my $75 back.

Dave Cortesi
 
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